Engineering Technician

CTDI; Charlotte (NC); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly incentive bonus

Paid holidays

Vacation time

Sick/personal time

Job summary

CTDI is seeking a hands-on technician to install, maintain, and test CATV head-end equipment and set-top boxes. You will work with corporate engineering and branch teams to develop test procedures and support NPI work on new STB models in a fast-paced environment.

This on-site role in Charlotte, NC requires strong time management, ability to lift up to 50 lbs, and solid knowledge of CATV, DOCSIS, and IP networks. Competitive weekly pay, performance bonuses, and comprehensive benefits are offered.

Qualifications

• Strong time management skills and the ability to work autonomously.
• Ability to prioritize tasks based on direction from multiple departments.
• Excellent organizational and follow-up skills
• Ability to work with and communicate with a diverse population, including all levels of management
• Ability to lift up to 50 lbs.
• Clear discriminatory approach to solving engineering problems.
• Understanding of analog, digital, and microprocessor circuits.
• Understanding of audio, video and CATV RF formats and circuits.
• Familiarity with Cable TV (CATV) and Data Over Cable Service Interface Specification (DOCSIS) technology.
• Familiarity with IP networks and Linux a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Work with our corporate team to install and maintain CATV head-end equipment.
• Work with our corporate engineering and Operations management team to prepare Test Procedures forSTB repair and clean and screen processes
• Work with CTDI STB repair branches to implement and support the tools and processes to optimize set top box testing and repair processes.
• Maintenance of mechanical equipment (conveyors, robots, motors, pneumatic devices, control devices, scanners, photo-eyes, etc.). Understand equipment operation and basic troubleshooting for equipment controls (PLC, WES, WCS).
• Interface directly with the customer concerning New Product Introduction (NPI) work on new STB models.
• Analyze technical requirements and effort associated with test systems, products,andSTB repair and clean and screen processes.
• Generate various documents, including test procedures, schematics, flowcharts, and project status reports.
• Support local branch on technical requirements and consult with other branches as required.
• Other duties as assigned.

Skills

Time management

Autonomy

Task prioritization

Organizational skills

Communication skills

Physical stamina

Electrical theory

CATV knowledge

DOCSIS knowledge

IP networks

Linux basics

Tools

DOCSIS tools

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

This individual will be involved with cutting-edge Cable TV (CATV) head-end equipment and set top box technology. This individual should be a high-energy, quick learner who enjoys a hands-on, fast-paced work environment.

1st Shift: 8:00AM - 8:45PM, Monday-Friday

Responsibilities

• Work with our corporate team to install and maintain CATV head-end equipment.


• Work with our corporate engineering and Operations management team to prepare Test Procedures forSTB repair and clean and screen processes


• Work with CTDI STB repair branches to implement and support the tools and processes to optimize set top box testing and repair processes.


• Maintenance of mechanical equipment (conveyors, robots, motors, pneumatic devices, control devices, scanners, photo-eyes, etc.). Understand equipment operation and basic troubleshooting for equipment controls (PLC, WES, WCS).


• Interface directly with the customer concerning New Product Introduction (NPI) work on new STB models.


• Analyze technical requirements and effort associated with test systems, products,andSTB repair and clean and screen processes.


• Generate various documents, including test procedures, schematics, flowcharts, and project status reports.


• Support local branch on technical requirements and consult with other branches as required.


• Other duties as assigned.

Essential Skills and Experience

• Strong time management skills and the ability to work autonomously.


• Ability to prioritize tasks based on direction from multiple departments.


• Excellent organizational and follow-up skills


• Ability to work with and communicate with a diverse population, including all levels of management


• Ability to lift up to 50 lbs.


• Clear discriminatory approach to solving engineering problems.


• Understanding of analog, digital, and microprocessor circuits.


• Understanding of audio, video and CATV RF formats and circuits.


• Familiarity with Cable TV (CATV) and Data Over Cable Service Interface Specification (DOCSIS) technology.


• Familiarity with IP networks and Linux a plus.


• Excellent verbal and written communication skills.

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday


• Monthly Incentive Bonus


• Positive, team-oriented, inclusive workplace


• Health, Dental, Vision, & Prescription Coverage


• Paid holidays, vacation, & sick/personal time

Benefits

• Health insurance


• Dental insurance


• Vision insurance


• 401(k)


• Life insurance


• Disability insurance


• Employee assistance program


• Flexible spending account


• Tuition reimbursement

Work Authorization

• United States (Required)


• Must be 18 years of age

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.