Engineering Tech I

Westgate Resorts; Gatlinburg (TN); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off

401(k) with company match

Daily Pay

Tuition assistance

Employee assistance program

Descripción de la vacante

Westgate Smoky Mountain Resort & Spa in Gatlinburg, TN, seeks an Engineering Tech I to support resort operations via maintenance projects, preventive tasks, and work orders. You’ll perform basic painting, plumbing diagnostics, lighting, TVs installation, and safety compliance while collaborating with leadership.

You’ll lift up to 50 lbs, work outdoors, and use tools and PPE as required. A valid driver’s license and English proficiency are essential for daily tasks and guest interactions.

Formación

• 0–1 year hands-on maintenance experience in a resort or commercial setting.
• Must be 18+ and hold a valid driver’s license to operate golf carts.
• Able to lift 50 lbs and work in outdoor weather conditions.
• Written and verbal English communication is required.
• Ability to work under pressure and meet deadlines.
• Must pass background check, drug test, and prove eligibility to work in the United States.

Responsabilidades

• Support resort operations by performing maintenance tasks, including projects and preventive maintenance.
• Perform basic painting, caulking, and wall repairs as directed.
• Conduct plumbing diagnostics on toilets, bathtubs, showers, faucets, and sinks.
• Reset breakers, replace bulbs, and measure voltage with appropriate tools.
• Install/replace TVs and program remotes and other devices.
• Diagnose appliances and assist with replacements as needed.
• Assist with procurement and inventory to ensure on-site materials.
• Operate resort devices and software (HotSOS, etc.).
• Communicate professionally via radios, phones, emails, and in person.
• Perform maintenance and cleaning tasks as required by management.
• Follow safety guidelines and identify potential hazards.
• Represent Westgate Resorts professionally in appearance and conduct.
• Perform other tasks as assigned by operations leadership.

Conocimientos

Trades maintenance

Driver's license

English proficiency

Physical lifting

Descripción del empleo

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.

As Engineering Tech I, you will:

• Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
• Provide general support by performing basic tasks such as painting, caulking, and wall repairs
• Conduct basic plumbing diagnostics on toilets, bathtubs, jacuzzis, showers, faucets, and sinks, including unclogging
• Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools
• Install and/or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices
• Diagnose appliances, replace minor components, and assist with complete replacements as needed
• Actively participate in procurement and inventory processes to ensure materials and tools are available on-site
• Operate resort operations devices and software effectively (HotSOS and other applicable systems)
• Communicate professionally through radios, phones, emails, and verbal interactions
• Perform maintenance and cleaning tasks as required by resort management
• Safely use hand tools, power tools, and battery-powered tools needed for the job
• Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
• Follow safety guidelines and practices
• Recognize and identify potential safety hazards on the property
• Communicate and interpret guest needs through positive interactions toward resolution
• Adhere to all CFI/Westgate Resorts policies and procedures
• Always represent Westgate Resorts professionally through appearance, attire, and behavior
• Perform other tasks as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• 0 to 1 year of hands-on experience in trades and maintenance within a resort or commercial environment
• Must be at least 18 years old and have a valid driver’s license to drive company golf carts
• Must be able to lift 50lbs and work in outdoor weather conditions
• Written and verbal communication in English is expected
• Ability to be versatile, work well under pressure, and meet deadlines
• Must communicate effectively with immediate supervisors and resort leadership
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.