Enterprise Tools Administrator

deciBel Research, Inc.; Huntsville (AL); On-site; USD 80,000 - 100,000; Full time

Job summary

A prominent technology firm in Huntsville, AL is seeking an Engineering Systems Administrator to support a Project Management Office for software delivery. Responsibilities include maintaining collaboration tools like Jira and Confluence and enhancing Agile delivery processes. Candidates must have a Bachelor's degree in a related field, 5-8 years of experience in software tools administration, and an active Secret security clearance. Strong skills in troubleshooting and system administration are essential for this role.

Qualifications

• 5-8 years of experience supporting enterprise software tools and application administration.
• Experience supporting Agile delivery teams and understanding of Agile/Scrum methodologies.
• Active Secret security clearance required.

Responsibilities

• Support the establishment and operations of a Project Management Office for software delivery.
• Configure and maintain an integrated tool suite for agile delivery and software management.
• Develop automations and reporting solutions for program visibility and performance tracking.

Skills

Atlassian tools administration (Jira, Confluence, Bitbucket)

Microsoft 365 collaboration solutions

Agile software delivery

Troubleshooting

Basic scripting (e.g., Python)

Education

Bachelor's degree in Engineering, Information Systems, or related field

Tools

Jira

Confluence

Bitbucket

Job description

deciBel Research has an immediate opening for an Engineering Systems Administrator in Huntsville, AL.

Responsibilities

• Support the establishment and ongoing operations of a Project Management Office (PMO) for enterprise software delivery and governance
• Configure, administer, and maintain an integrated tool suite supporting agile delivery, portfolio management, and software lifecycle management
• Design and configure projects, workflows, permission schemes, and system settings to align with evolving delivery practices
• Develop and maintain automations, dashboards, and reporting solutions to support program visibility and performance tracking
• Implement and support system integrations across the tool ecosystem
• Provide operational support and troubleshooting for end users across multiple teams
• Translate functional requirements into scalable technical configurations
• Collaborate with senior engineering staff to align implementations with architectural, security, and integration standards
• Continuously improve tooling processes, governance practices, and system performance

Education Requirements

Bachelor's degree in Engineering, Information Systems, Program Management, or related field.

Experience Requirements

• 5-8 years of professional experience supporting enterprise software tools, application administration, or software delivery environments
• Hands‑on experience administering and configuring Atlassian tools (Jira, Confluence, Bitbucket) or equivalent platforms
• Ability to design, develop, configure, and administer Microsoft 365 collaboration solutions, with particular emphasis on SharePoint and Teams, to support document management, information governance, and cross‑functional team collaboration
• Experience configuring projects, workflows, issue types, permission schemes, and screen schemes
• Experience developing workflow automations, custom fields, and business rules
• Experience building reports, dashboards, and metrics to support Agile delivery and portfolio visibility
• Experience supporting or maintaining system integrations between collaboration tools and other enterprise systems
• Ability to translate functional or user requirements into technical configurations
• Strong troubleshooting and problem‑solving skills in a multi‑team environment
• Ability to work independently on assigned tasks while collaborating with senior engineers and stakeholders
• Experience supporting a PMO or portfolio management environment
• Familiarity with integrated software lifecycle management practices
• Experience supporting DoD, federal government, or highly regulated environments
• Experience supporting Agile software delivery teams and understanding of Agile/Scrum methodologies
• Basic scripting experience (e.g., Python) to support automation and integrations
• Experience with plugin/add‑on configuration and app management
• Familiarity with security controls, role‑based access models, and compliance requirements
• Experience supporting tool migrations, upgrades, or enterprise‑scale implementations
• Atlassian certifications (e.g., ACP) or equivalent platform certifications
• Experience working in a DevSecOps environment

Applicant selected must have an active Secret security clearance. Must be a U.S. Citizen.