Engineering Support Supervisor

Flex; Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Flex, a diversified manufacturing partner in Des Moines, IA, seeks an Engineering Support Supervisor to lead the Engineering Support team and partner with cross-functional groups to ensure projects and production support run smoothly.

Reporting to the Engineering Manager, the role focuses on daily operations, resource allocation, coaching, compliance, and continuous improvement. If you thrive in a fast-paced environment and value teamwork, quality, and customer satisfaction, apply to join Flex.

Qualifications

• Associate degree in Business Management, Engineering Technology, or related field (or equivalent experience).
• Minimum 2 years of experience in Engineering Support or manufacturing operations.
• Experience leading teams and managing departmental priorities in a manufacturing setting.
• Proficiency with Microsoft Office and engineering software like AutoCAD.
• Strong verbal and written communication skills.
• Excellent organizational, problem-solving, and decision-making abilities.
• Ability to manage multiple priorities while ensuring quality.
• Proven ability to build collaborative relationships across departments.

Responsibilities

• Lead and supervise the Engineering Support team to meet department goals and production targets.
• Set performance expectations, monitor progress, and coach team members.
• Own and manage production schedules, ensuring support activities meet customer requirements.
• Organize workflow and allocate resources for production and engineering projects.
• Monitor productivity and provide feedback to improve performance.
• Collaborate with cross-functional teams to resolve production and engineering challenges.
• Act as liaison between employees and management for clear communication.
• Identify opportunities for process improvements and implement solutions.
• Hire, onboard, and train new employees; support their growth.
• Ensure compliance with policies and safety requirements.

Skills

Microsoft Office

AutoCAD

Engineering software

Verbal communication

Written communication

Organizational skills

Problem solving

Decision making

Cross-functional teamwork

Education

Associate degree or equivalent

Tools

AutoCAD

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Engineering Support Supervisor located in Des Moines, IA.

Reporting to the Engineering Manager, the Engineering Support Supervisor will lead the Engineering Support team and partner with cross-functional departments to ensure engineering projects and production support activities are completed efficiently and effectively. This role is responsible for managing daily operations, driving team performance, allocating resources, resolving issues, and serving as the communication bridge between employees and leadership. The ideal candidate is a team-oriented leader who thrives in a fast-paced manufacturing environment and is committed to quality, customer satisfaction, and continuous improvement.

What a Typical Day Looks Like

• Lead and supervise the Engineering Support team to ensure achievement of departmental goals and production targets.
• Establish performance expectations, monitor progress, and provide coaching and development opportunities for team members.
• Own and manage production schedules, ensuring engineering support activities are completed on time and meet customer requirements.
• Organize workflow and allocate resources to support production and engineering projects.
• Monitor employee productivity and provide constructive feedback to improve performance and engagement.
• Foster a culture focused on teamwork, accountability, quality, and customer commitment.
• Collaborate with cross-functional teams to resolve production and engineering-related challenges.
• Act as a liaison between department employees and management, ensuring effective communication and alignment.
• Identify opportunities for process improvements and implement solutions that increase efficiency and effectiveness.
• Hire, onboard, and train new employees while supporting their professional growth and development.
• Ensure compliance with company policies, procedures, and safety requirements.
• Address employee concerns and support conflict resolution when necessary.
• Drive continuous improvement initiatives to support operational excellence and customer satisfaction.

The Experience We're Looking To Add To The Team

• Associate's degree in Business Management, Engineering Technology, or a related field; equivalent experience may be considered.
• Minimum of 2 years of experience in Engineering Support, manufacturing operations, or a related technical environment.
• Experience leading teams and managing departmental priorities in a manufacturing setting.
• Proficiency with Microsoft Office applications, AutoCAD, and other engineering-related software.
• Strong verbal and written communication skills.
• Excellent organizational, problem-solving, and decision-making abilities.
• Ability to manage multiple priorities while maintaining attention to detail and quality standards.
• Demonstrated ability to build collaborative relationships across departments and levels of the organization.

Preferred

• Experience in a manufacturing or industrial environment.
• Knowledge of continuous improvement methodologies such as Lean Manufacturing or Six Sigma.
• Previous supervisory or team leadership experience.
• Experience with production planning, workflow coordination, and project management.

Physical Requirements

• Ability to sit, use a computer, and perform keyboarding activities for extended periods.
• Frequently stand, walk, bend, reach, and move throughout a manufacturing facility.
• Occasionally lift, move, or carry up to 30 pounds.
• Ability to work safely in a manufacturing environment with occasional exposure to production-related hazards.

AC29

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).