Engineering Senior Manager, Fraud Technologies

M&T Bank Corporation; Buffalo (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

M&T Bank Corporation is seeking a senior engineering leader to direct fraud prevention platforms across digital, payments, lending, and banking channels. You will guide teams of engineers, data scientists, and architects to build scalable, secure solutions that protect customers and assets.

The role emphasizes real-time analytics, risk scoring, identity protection, and strong governance, with a focus on agile delivery, platform observability, and collaboration with risk, cybersecurity, and

Qualifications

• Extensive experience in enterprise fraud prevention, detection, investigation, and decisioning platforms.
• Experience leading engineering teams responsible for fraud technology solutions that are scalable, secure, and available.
• Experience with real-time transaction processing and AI/ML applications.

Responsibilities

• Lead and develop high-performing engineering managers, software engineers, architects, data engineers, and support teams responsible for fraud technology platforms.
• Real-Time Fraud Detection
• Transaction Monitoring
• Fraud Risk Scoring
• Behavioral Analytics
• Device Intelligence and Fingerprinting
• Mule and Synthetic Identity Detection
• Account Takeover Detection
• Identity Fraud Prevention
• Application Fraud Detection
• Payments Fraud Controls
• ACH Fraud Monitoring
• Wire Fraud Detection
• Card Fraud Detection
• Digital Banking Fraud Controls
• Customer Authentication Risk Signals
• Fraud Alerting and Notifications
• Fraud Investigation and Case Management
• Fraud Loss Prevention and Recovery Support
• Establish engineering standards and governance across fraud solutions.
• Drive workforce planning, performance management, talent development, succession planning, and employee engagement initiatives.
• Foster partnerships with Fraud Operations, Risk Management, Cybersecurity, Data Analytics, Compliance, and Business leaders.
• Manage vendor/product analyses and recommendations to deliver appropriate end products within budget.
• Develop and manage multiple cost center budgets.
• Ensure fraud platforms meet availability, resiliency, security, and performance objectives.
• Provide operational accountability for 24x7 fraud detection and decisioning systems.
• Establish and manage platform SLAs, SLOs, metrics, and service management practices.
• Lead modernization of fraud platforms using cloud-native technologies.
• Implement CI/CD, IaC, SRE, observability, and automation.
• Drive adoption of event-driven architectures, real-time analytics, and high-volume processing.
• Champion innovation to improve fraud prevention while enhancing customer experience.
• Coordinate activities with other managers as required to support mutual interests.
• Manage customer technology deployment aligned with standards and long-range plans.

Skills

Fraud prevention

Real-Time Fraud Detection

Team leadership

Agile methodologies

Cloud-native architectures

AI/ML applications

Risk analytics

Tools

CI/CD tooling

Infrastructure as Code

Observability platforms

SRE practices

Job description

Scope of Role

Extensive experience in enterprise fraud prevention, detection, investigation, and decisioning platforms. Extensive experience leading engineering teams responsible for developing and supporting highly available, scalable, and secure fraud technology solutions that protect customers, financial assets, and organizational reputation across digital, payments, lending, deposit, and customer service channels. Expertise in fraud prevention technologies, risk management, real-time transaction processing, artificial intelligence and machine learning applications, case management systems, and fraud operations support Extensive experience running development & engineer initiatives using Agile practices. Experience with modern developer tools and languages

Manages the activities and strategic direction of the Department including indirectly managing several diverse types of Technology teams. Responsible for the budget of multiple cost centers spanning concurrent development streams. Provides long and short-term strategic direction for the entire Department, multiple applications and/or cost centers. Serves as primary contact to Divisional peers, Technology leadership team, Management Group and business partners. Oversees development and career planning for all team members.

Primary Responsibilities

• Lead and develop high-performing engineering managers, software engineers, architects, data engineers, and support teams responsible for fraud technology platforms.
• Real-Time Fraud Detection
• Transaction Monitoring
• Fraud Risk Scoring
• Behavioral Analytics
• Device Intelligence and Fingerprinting
• Mule and Synthetic Identity Detection
• Account Takeover Detection
• Identity Fraud Prevention
• Application Fraud Detection
• Payments Fraud Controls
• ACH Fraud Monitoring
• Wire Fraud Detection
• Card Fraud Detection
• Digital Banking Fraud Controls
• Customer Authentication Risk Signals
• Fraud Alerting and Notifications
• Fraud Investigation and Case Management
• Fraud Loss Prevention and Recovery Support
• Establish engineering standards, operational excellence practices, and technology governance across fraud solutions.
• Drive workforce planning, performance management, talent development, succession planning, and employee engagement initiatives.
• Foster strong partnerships with Fraud Operations, Risk Management, Cybersecurity, Data Analytics, Compliance, and Business leaders.
• Manage vendor/product analyses and recommendations to ensure delivery of the most appropriate end product based on available resources, inclusive of budget.
• Develop and manage multiple cost center budgets.
• Ensure fraud platforms meet availability, resiliency, scalability, security, and performance objectives.
• Provide operational accountability for mission-critical fraud detection and decisioning systems operating in a 24x7 environment.
• Establish and manage platform SLAs, SLOs, operational metrics, and service management practices.
• Lead modernization of fraud detection and decisioning platforms utilizing cloud-native technologies.
• Implement engineering best practices including CI/CD, Infrastructure as Code, Site Reliability Engineering (SRE), platform observability, and automation.
• Drive adoption of event-driven architectures, real-time analytics, and high-volume transaction processing solutions.
• Champion innovation that improves fraud prevention capabilities while enhancing customer experience.
• Coordinate activities with other managers as required to support efforts of mutual interest.
• Manage the implementation of customer technology consistent with Division standards and long-range plans, seeking opportunities to leverage these across other teams as applicable.
• Ensure activities managed adhere to all Department and Technology standards and procedures, including all documentation requirements to protect Bank interests and serve as a reference source.
• Manage and ensure the recommendation of systems designs based on business and technology requirements.