Engineering Program Specialist

CIeNET Technologies; Mountain View (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Insurance

401(k) Matching

Paid Time Off and Holidays

Collaborative and Innovative Work Environment

Job summary

CIeNET Technologies is searching for an Engineering Program Specialist – Automation & Operations to enhance hardware engineering operations through improved efficiency and logistics management. The role includes supporting builds, coordinating shipments, and developing automation solutions.

The ideal applicant will have a strong background in operations, with excellent analytical and communication skills. Benefits include comprehensive health insurance and a collaborative work environment.

Qualifications

• 2+ years of experience in operations or technical support roles.
• Ability to manage multiple work streams in a fast-paced environment.
• Experience with data tracking, reporting, and operational analysis.

Responsibilities

• Support hardware development builds and shipment coordination.
• Manage shipment allocation databases and tracking systems.
• Develop and maintain automation tools to improve operational efficiency.

Skills

Operations experience

Technical program support

Automation scripting

Data management

Analytical skills

Problem-solving skills

Organizational skills

Communication skills

Education

Bachelor's degree in Engineering, Computer Science, Operations, Supply Chain, Business

Tools

Looker Studio

Google Sheets

Excel

Job description

CIeNET is seeking a highly organized and technically driven Engineering Program Specialist – Automation & Operations to support hardware engineering operations, shipment logistics, automation development, and process improvement initiatives in a fast-paced technical environment.

This role involves coordinating cross-functional operational workflows, managing shipment and allocation tracking, supporting hardware development builds, and developing automation solutions to improve efficiency across engineering and logistics processes. The ideal candidate will have experience in operations, technical program support, automation scripting, and data management, with a strong ability to drive process improvements and maintain operational excellence.

Key Responsibilities

• Support hardware development builds, shipment coordination, and product labeling activities.
• Manage and maintain shipment allocation databases and tracking systems.
• Coordinate with Contract Manufacturers (CMs) to monitor build plans, shipping schedules, and delivery timelines.
• Review shipping documentation and ensure compliance with operational procedures to prevent delays.
• Escalate and resolve shipment or logistics issues with internal teams and external partners.
• Develop and maintain automation tools, scripts, dashboards, and workflow solutions to improve operational efficiency.
• Develop and maintain databases supporting shipment tracking, asset allocation, and NPI operations.
• Create and maintain real-time dashboards and reporting tools to monitor shipment status, KPIs, and asset utilization.
• Prepare SOPs, technical documentation, reports, presentations, and operational summaries.
• Conduct operational analysis to identify process gaps, workflow inefficiencies, and opportunities for improvement.
• Collaborate with engineering, operations, and partner teams to support day-to-day execution and project deliverables.
• Ensure data accuracy, system reliability, and timely updates across operational tools and tracking systems.
• Support efficiency improvement initiatives through automation, reporting enhancements, and process optimization.

Requirements

• 2+ years of experience in operations, program coordination, logistics, technical support, or automation-related roles.
• Bachelor’s degree in Engineering, Computer Science, Operations, Supply Chain, Business, or related field.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple concurrent work streams in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to collaborate across technical and non-technical teams.
• Experience with data tracking, reporting, dashboards, and operational analysis.
• Ability to identify process inefficiencies and drive operational improvements.
• Strong attention to detail and ability to maintain accurate documentation and records.
• Timely and accurate coordination of shipment and operational workflows.
• Successful implementation of automation and process improvement initiatives.
• High data accuracy and operational reliability across tracking systems and dashboards.
• Effective cross-functional collaboration and stakeholder communication.
• Improved operational efficiency through workflow optimization and automation solutions.

Preferred Qualifications

• Experience supporting hardware engineering or consumer electronics programs.
• Familiarity with New Product Introduction (NPI) processes and supply chain operations.
• Experience with dashboarding and reporting tools such as Looker Studio, Google Sheets, or Excel.
• Understanding of logistics coordination, shipment tracking, or asset management workflows.
• Experience working in fast-paced and ambiguous operational environments.

Benefits

• Medical, Dental, Vision, and Life Insurance
• 401(k) Matching
• Paid Time Off and Holidays
• Collaborative and Innovative Work Environment