Engineering Permit Technician I

City of Arvada; Arvada (CO); Presencial; USD 35.000 - 48.000; Jornada completa

Descripción de la vacante

The City of Arvada is seeking an Engineering Permit Technician I to support the Engineering division with permit processing, records management, and customer service. You will interact with residents and contractors, handle right-of-way permits, and assist with financial records and reports.

The role offers opportunities for progression to Engineering Permit Technician II with demonstrated experience, and a comprehensive benefits package. Community-focused work environment and reliable schedule.

Formación

• High school diploma or GED required; administrative experience preferred.
• 3 years of progressively responsible general office/administrative experience.
• Experience with data entry, word processing, spreadsheets, and financial software.
• Familiarity with engineering procedures and city policies is a plus.

Responsabilidades

• Provide customer support in person, by phone, and via Ask Arvada.
• Coordinate right-of-way permits and maintain records.
• Manage permits, licenses, and related financial records.
• Assist with scheduling inspections and processing invoices.
• Educate citizens and city staff on procedures and processes.

Conocimientos

Multitasking

Office administration

Customer service

Communication skills

Data entry

Project coordination

Educación

High School/GED

Herramientas

ERP Software

E-Purchasing software

Bluebeam

Plan Review Training

ATSSA TCT Certification

Descripción del empleo

Engineering Permit Technician I

The City of Arvada promotes Equal Pay for Equal Work.

Starting salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity. The range listed reflects the entire range and typical placement is entry to mid range. Pay Range: $25.29-$34.58 Hourly.

Join our Engineering team and play an important role in supporting community infrastructure. This position coordinates right-of-way permits, assists residents and contractors, maintains records, and provides essential administrative and customer service support.

Career Growth Opportunity: This position is part of a defined career progression program, offering opportunities for advancement to Engineering Permit Technician II. Candidates who meet the required experience, qualifications, and competencies for the higher level may be considered for placement at the Technician II level.

Essential Job Functions

• Provides customer support to citizens/customers for the engineering divisions, in person, over the phone, and via Ask Arvada.
• Communicates with stakeholders on road closures, emergencies, and other issues that affect the traveling public.
• Creates, develops, enters, issues, and maintains records for Capital Improvement Project, right-of-way, and utility permits.
• Oversees forms and licenses to contractors/homeowners, which includes insurance, bonds, etc.
• Make necessary changes to these forms as needed.
• Completes right-of-way permit plan review and approval for residential areas including open trench work, overhead utilities, flatwork, and traffic control.
• Collects collateral via a letter of credit or cash for developers and utility companies to either work or hire a contractor to work in the right-of-way.
• Creates and maintains a database to track this information.
• Calculates and collects fees and maintains financial records for permits, licenses, re-inspections, project plans, floodplain developments.
• Prepares receipts and balances and submits daily deposit and balances reports for all fees collected.
• Assist with scheduling the occasional inspection for OT work on weekends and holidays.
• Processes accounts payable invoices.
• Receives, opens, date stamps and distributes all mail for the division.
• Participates in continuous improvement efforts and makes recommendations for procedures and operations.
• Composes and prepares correspondence, reports, forms, publications, agendas, and minutes.
• Creates, maintains, and distributes reports or spreadsheets in a timely manner and usable format.
• May include developing and implementing new administrative related forms and/or reports.
• Educates citizens/customers and other city personnel on engineering, departmental procedures, and operations.
• Assists with research and special projects, including planning and implementation.
• Travels to and attends team and organizational meetings, training, events and activities and appropriately and professionally represents the department.

Other Job Functions

• In the event of occasional inspection overtime work, shall assist with scheduling, preparing and distributing invoices, maintains records and follows up on delinquent payments and past due invoices.
• Performs backup duties as necessary for engineering.
• Performs other duties as assigned.

Knowledge Skills and Abilities

• Proficient in handling multiple tasks efficiently; ability to prioritize tasks and demonstrate flexibility in completing such tasks.
• Strong knowledge and experience in all facets of office administrative practices including word processing, data entry and spreadsheets; ERP Software and E-Purchasing software, some advanced skills needed.
• Proficient in exercising initiative and judgment as well as making decisions within the scope of assigned authority.
• Strong customer service, organization, and project coordination skills.
• Ability to answer technical questions based on understanding of division policies and procedures.
• Strong written and verbal communication skills with the ability to effectively communicate and interact with all levels of personnel within the city and strategic partners.

License & Certification

• American Traffic Safety Services Association (ATSSA) - Traffic Control Technician (TCT) Certification within one (1) year of appointment.
• Bluebeam Training and Plan Review Training (provided in-house) within one (1) year of appointment.

Education

Degree: High School/GED Education Required Yes

Work Experience Related

Three (3) years of progressively responsible general office/administrative experience, including word processing, data entry, spreadsheets, and financial accounting software.

Work Experience Preferred

Prior experience or knowledge of engineering procedures, policies and code of specification and standards preferred.

Other Qualifications

Must pass a criminal background check and a driving record check, if required by the position.

Physical Demands

Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal.

Hazards

Minimal exposure to hazards are typically found in general office environment where there is rarely to no exposure to injury or accident.

Work Environment

Exposure to routine office noise and equipment.

Benefits

The City of Arvada offers a robust Total Rewards package.

Vision

We Dream Big and Deliver

Mission

We are dedicated to delivering superior services to enhance the lives of everyone in our community.

Values

• Innovation: We excel in creativity, flexibility and the use of best practices while valuing diverse backgrounds, ideas and perspectives.
• Passion: We are a high performing, inclusive team inspiring each other to pursue excellence.
• Opportunity: We value our diversity, embrace possibilities, face challenges, persevere and take action to deliver quality results.

Core Values

The City’s Core values are in every employee’s individual Performance Plan which helps us to reinforce our expectations for living and working by our Core Values. Every City employee is expected to perform his/her job to the highest professional standards. This includes upholding the City’s values with integrity and accountability, acting in a manner that is respectful and inclusive towards others, and adhering to the City’s policy on employee conduct as detailed in the personnel rules sec. 70-143.

Equal Employment Opportunity

The City is an Equal Employment Opportunity Employer. We have consistently received Top Workplace awards since 2012. Most recently, we received USA Today's Top Workplaces Award.

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