Engineering Operations Technician (AWS)

Amazon; Umatilla (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to help maintain mission‑critical infrastructure across AWS facilities. You will monitor electrical, mechanical, and life‑safety systems, perform preventive maintenance, and support change management processes to ensure high availability.

Ideal candidates have 2+ years in electrical/mechanical work and proficiency with Microsoft Office. Travel between data centers and on‑call rotations may be required as part of the role.

Qualifications

• 2+ years of electrical and mechanical work experience in relevant settings.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Flexible schedule including potential nights, weekends, or shifts.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/life safety systems.
• Operate and troubleshoot Building Management Systems (BMS) and EPMS.
• Assist in facility and rack‑level troubleshooting within SLAs.
• Perform rack installs and decommissioning per internal procedures.
• Conduct preventive maintenance and fault analysis on equipment.
• Prepare change management documentation and reports.
• Coordinate with contractors and vendors, ensuring compliance with safety practices.
• Adapt to varying site needs, including rotating shifts and on‑call the schedule.

Skills

Electrical & Mechanical experience

Microsoft Office

Education

Associate or higher in related field

Job description

Job ID: 10381807 | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences and help maintain an extraordinary 99.999% uptime.

Engineering Technicians are Amazon’s front line for hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot Data Center Operations’ mission‑critical facilities, including stand‑by diesel generators, fuel systems, three‑phase electrical systems such as switchgear, UPS, PDUs, wet‑cell batteries, CRAC units, centrifugal chillers, cooling towers, water chemical systems, air handlers, pumps, and motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovations they rely on. I’ll work alongside software, hardware, network engineers, supply‑chain specialists, security experts, operations managers, and other experts to deliver safety and security standards while providing high capacity at the lowest possible cost.

NOTE: PDX is an AWS GovCloud region. Effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. citizens. (GovCloud may NOT be accessed from outside of the United States).

Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance, troubleshooting, root‑cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests, manage resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors, and vendors, ensuring all work performed follows established practices, procedures, and local legislation.
• Work schedule changes depending on specific site needs; shifts can be up to 12‑hours and may rotate on a predefined schedule, with on‑call rotations in some locations.
• Role may support more than one location/site.

Physical Requirements

• Willingness and demonstrated ability to work in conditions requiring lifting and/or moving up to 39 pounds independently or in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

Essential Requirements

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.

This role supports data centers in various operational stages and may be assigned to a facility under development, requiring travel to established locations for training until the designated site becomes fully operational.

Basic Qualifications

• 2+ years of Microsoft Office product experience.
• 2+ years of electrical and mechanical experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Preferred Qualifications

• Experience working in a data center or mission‑critical facility such as a hospital, military facility, or public safety facility.
• Associate or higher education in a related field.
• Experience with reading and writing procedures, technical documents, and engineering drawings.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, dental, vision, prescription, Basic Life &D insurance, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.