Engineering Operations Manager-Facility Management

CBRE; Phoenix (AZ); On-site; USD 100,000 - 150,000; Full time

Job summary

CBRE is seeking an Engineering Ops Manager to lead a team responsible for implementing, coordinating, and managing all mechanical and electrical operations for a facility, campus, or portfolio of buildings.

The role sits within Global Workplace Solutions and includes overseeing staff, coordinating daily activities, and driving continuous improvement in maintenance programs and KPIs. Candidates should have 3–5 years of relevant experience and strong leadership abilities.

Qualifications

• Bachelor's Degree preferred with 3-5 years of relevant experience.
• In lieu of a degree, a combination of experience and education will be considered.
• Experience in staffing, training, coaching, and performance evaluation is preferred.

Responsibilities

• Provide formal supervision to employees. Monitor training and development; conduct performance evaluations.
• Coordinate and manage daily activities; set work schedules and deadlines.
• Assist team with operations and maintenance issues.
• Direct contractors, subcontractors, and engineers on maintenance aspects.
• Supervise facility controls and asset management systems.
• Support annual operating budgets and manage O&M costs.

Skills

Leadership skills

Client relationship

Organizational skills

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

About The Role

As a CBRE Engineering Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all mechanical and electrical operations for a facility, campus, or portfolio of buildings.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You’ll Do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Assist team with operations and maintenance issues.
• Direct contractors, subcontractors, and engineers on the entire maintenance aspect.
• Supervise and manage the daily operation of facility controls and asset management systems.
• Enforce and merge customer engineering, maintenance standards, and requirements into the facility maintenance program and any configuration changes.
• Support preparation of annual operating budgets. Evaluate, forecast, and manage operations and maintenance costs for a specific location.
• Schedule maintenance activities complying with customer operational requirements.
• Support operational analysis of all engineering related performance metrics (KPIs).
• Drive continuous improvement and innovation. Support the undertaking of peer reviews, site assessments, and technical competence evaluations.
• Integrate with clients for reconfiguration, changes, and operational requirements.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.

What You’ll Need

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Membership of an Engineering related professional body i.e. CIBSE/ IEE preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Excellent client relationship skills.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).