Engineering Ops Manager - NYC

CBRE Group, Inc.; New York, Northern (NY, KY); On-site; USD 110,000 - 140,000; Full time

Job summary

CBRE Group, Inc. in New York seeks an Engineering Ops Manager responsible for implementing, coordinating, and managing all mechanical and electrical operations for a facility, campus, or portfolio of buildings.

The role sits within the Engineering and Technical Services function, focusing on preventive maintenance, repairs, and reliable operation. You will supervise staff, coordinate daily activities, manage budgets and KPIs, direct contractors and engineers, and integrate with clients on

Qualifications

• Bachelor's Degree preferred with 3–5 years of relevant experience. In lieu of a degree, combination of experience and education will be considered.
• Membership of engineering body (e.g., CIBSE/IEE) preferred.
• Experience in staffing, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

Responsibilities

• Provide formal supervision to employees and conduct performance evaluations.
• Coordinate and manage the team's daily activities, establish work schedules, assign tasks, and cross-train staff.
• Assist team with operations and maintenance issues.
• Direct contractors, subcontractors, and engineers on the maintenance aspect.
• Supervise and manage the daily operation of facility controls and asset management systems.
• Support preparation of annual operating budgets, evaluate and forecast operations and maintenance costs.
• Schedule maintenance activities complying with customer operational requirements.
• Support operational analysis of engineering-related KPIs.
• Drive continuous improvement and innovation and participate in site assessments and technical evaluations.
• Integrate with clients for reconfiguration and operational requirements.

Skills

Leadership

Staff management

Communication

Problem solving

Team guidance

Education

Bachelor's degree

Tools

MS Office Suite

Job description

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in‑Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBRE Engineering Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all mechanical and electrical operations for a facility, campus, or portfolio of buildings.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross‑train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Assist team with operations and maintenance issues.
• Direct contractors, subcontractors, and engineers on the entire maintenance aspect.
• Supervise and manage the daily operation of facility controls and asset management systems.
• Enforce and merge customer engineering, maintenance standards, and requirements into the facility maintenance program and any configuration changes.
• Support preparation of annual operating budgets. Evaluate, forecast, and manage operations and maintenance costs for a specific location.
• Schedule maintenance activities complying with customer operational requirements.
• Support operational analysis of all engineering related performance metrics (KPIs).
• Drive continuous improvement and innovation. Support the undertaking of peer reviews, site assessments, and technical competence evaluations.
• Integrate with clients for reconfiguration, changes, and operational requirements.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day‑to‑day and moderately complex issues that may or may not be evident in existing systems and processes.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Membership of an Engineering related professional body i.e. CIBSE/ IEE preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Excellent client relationship skills.
• In‑depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.