Engineering Operation Technician (AWS)

Amazon; Fallsington (Bucks County); On-site; USD 67,000 - 119,000; Full time

Benefits offered by this job

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to maintain mission‑critical infrastructure and ensure 99.999% uptime.

The role covers monitoring electrical, mechanical, and fire/life safety systems, performing preventative maintenance, troubleshooting rack‑level events, and supporting change management. Responsibilities include on‑site coordination with contractors, travel between data centers as needed, and working shifts up to 12 hours on rotation.

Qualifications

• 1+ years of electrical or mechanical experience.
• 1+ years’ experience with Microsoft Office products.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Perform daily building rounds to monitor electrical, mechanical, and fire/life safety equipment for 24/7 reliability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal SLA.
• Perform rack installs and decommissioning within internal SLA.
• Perform preventive maintenance and repair of electrical and mechanical equipment; conduct root cause analysis.
• Support change management with technical writing.
• Coordinate on-site with contractors and vendors to ensure work follows procedures and local regulations.
• Shift schedules can include up to 12 hours and may rotate; role may support multiple sites.

Skills

Electrical experience

Mechanical experience

Microsoft Office

Flexible schedule

Education

Associate degree or higher in related field

Technical (Military/Trade School) training

Job description

Amazon Data Services, Inc. is looking for a Data Center Engineering Technician to maintain the heartbeat of mission‑critical technology infrastructure. The role focuses on ensuring seamless operations that power global digital experiences and supporting an extraordinary 99.999% uptime.

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance (PM), troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule may rotate on a predefined schedule, with shifts up to 12 hours and on‑call rotations at some locations
• Role may support more than one location/site

Physical Requirements

• Willingness to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

Essential Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Basic Qualifications

• 1+ years of electrical or mechanical experience
• 1+ years’ experience with Microsoft Office products
• Ability to work on a flexible schedule including days, nights, and/or weekends

Preferred Qualifications

• 2+ years of data center engineering experience
• Technical (Military/Trade School) training
• Associate or higher education in related field

A day in the life: The role acts as Amazon’s front line for hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). Responsibilities include maintaining, operating, and troubleshooting mission‑critical data center facility equipment such as stand‑by diesel generators, 3‑phase electrical systems, mechanical equipment, and additional support equipment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your recruiting partner.

The starting pay for this position is 32.00 - 57.00 USD hourly (USA, PA, Fairless Hills). Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.