Engineering Manager: Time Management Platform

ServiceNow; Concord (NC); On-site; USD 116,000 - 168,000; Full time

Benefits offered by this job

Mentor

Benefits package

Job summary

ServiceNow in Concord, NC is seeking an Engineering Manager to lead the Time Management services. You will build, test, and deploy features with hands-on ownership in a collaborative team, and have clear opportunities to level up.

The role offers a salary between $116,000 and $168,000, a mentorship program, and a comprehensive benefits package. You’ll own full lifecycle of technology systems from prototype to production and help expand the Concord footprint.

Qualifications

• Familiarity with the rhythms of a steady‑handed full‑time team.
• An eye for the detail‑focused detail that separates fine from finished.
• Familiarity with ServiceNow‑scale workflows, or the appetite to reach them.
• Hands‑on experience with modern Organization workflows and tooling.
• Proven Organization results, ideally seasoned in Concord, NC
• Manager‑caliber judgment about when to escape and when to absorb
• Experience at the manager level inside a full‑time role

Responsibilities

• Pull REST API telemetry into dashboards ServiceNow leaders actually open
• Document the Google Cloud system so the next manager engineer onboards in days, not weeks
• Resurrect flaky REST API tests until the Concord, NC suite is trustworthy again
• Deliver manager-quality features within the $116,000 - $168,000 Engineering Manager mandate
• Carry the Linux platform work that makes ServiceNow's next NC expansion boring
• Own the full lifecycle of technology systems from prototype to production
• Reproduce the supportive bug from the Concord field report, then make it impossible again

Skills

Full-time team leadership

ServiceNow-scale workflows

Google Cloud familiarity

Hands-on engineering management

Linux

REST APIs

Tools

Linux

REST APIs

Job description

ServiceNow in Concord, NC is seeking an Engineering Manager to lead the Time Management services. You will build, test, and deploy features with hands-on ownership in a collaborative team, and have clear opportunities to level up.

The role offers a salary between $116,000 and $168,000, a mentorship program, and a comprehensive benefits package. You’ll own full lifecycle of technology systems from prototype to production and help expand the Concord footprint.