Engineering Manager, Site Reliability

Vanguard; Malvern (Chester County); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Vanguard’s Personal Investor Technology Reliability Platform Engineering team seeks an engineering manager who can grow senior engineers, guide technical direction, and drive adoption of shared capabilities across multiple product families. You will lead a team focused on platform enablement, developer productivity, automation, reliability outcomes, and modern practices.

The role requires shipping tangible platform capabilities, mentoring engineers, and aligning stakeholders around common

Qualifications

• Eight+ years of related work experience with 3+ years in development.
• Undergraduate degree or equivalent; graduate degree preferred.

Responsibilities

• Lead, coach, and develop a team of engineers with clear expectations.
• Define reliability platform direction, automation, and reusable frameworks.
• Collaborate with architects to ensure scalable, secure platforms.
• Review approaches, contribute to design discussions, and engage in high-leverage work.
• Clarify priorities with stakeholders and drive adoption of shared capabilities.
• Foster trust, learning, and continuous improvement within the team.

Skills

Leadership

People management

Platform engineering

AWS

CI/CD

Observability

Developer productivity

Stakeholder management

System architecture

AI tooling

Education

Bachelor's degree

Graduate degree preferred

Tools

CI/CD tooling

Kubernetes

Terraform

Observability tools

Job description

Join Vanguard’s Personal Investor Technology (PiTech) Reliability Platform Engineering team, where we build the platforms, automation, and AI-enabled engineering capabilities that protects our client experience with speed and confidence. This is an engineering management role for a leader who can develop senior engineers, guide technical direction, and drive adoption of shared capabilities across multiple product families. You will lead a team focused on platform enablement, developer productivity, automation, reliability outcomes, and modern engineering practices. The team operates horizontally across multiple business and technology areas, so success requires technical judgment, strong stakeholder management, and the ability to align teams around shared outcomes. This role is well suited for a leader who enjoys growing engineers, solving complex technical problems, and building reusable capabilities that make other engineering teams more effective. Success in this role means building a cohesive, high-performing engineering team; delivering platform capabilities that are adopted across Personal Investor (PI); and ensuring the platforms we build protect the client experience across our systems – operating optimally at production scale and continuing to work when production doesn’t.

Core Responsibilities

• Lead, coach, and develop a team of engineers by setting clear expectations, providing feedback, supporting career growth, and strengthening team delivery.
• Lead the technical direction and delivery of reliability platform capabilities, including automation, engineering enablement tools, reusable frameworks, and solutions that improve software resilience, quality, and developer productivity.
• Partner with architects and senior engineers to shape solution design, evaluate technical tradeoffs, and ensure the team’s platforms are scalable, maintainable, secure, and adoptable across multiple product families.
• Stay technically engaged by reviewing technical approaches, challenging assumptions, contributing to design discussions, and selectively participating in high-leverage technical discovery or implementation.
• Partner with product leaders, engineering leaders, architects, and stakeholders to clarify priorities, align expectations, and drive adoption of shared capabilities.
• Own team outcomes by prioritizing work effectively, surfacing risks early, managing dependencies, and ensuring commitments are delivered reliably.
• Drive adoption of modern engineering practices, including AI-augmented engineering workflows, automation, testability, maintainability, observability, CI/CD, operational awareness, and sound software design.
• Develop senior engineers by creating growth opportunities and coaching them as they expand their collaboration, ownership, influence, and leadership capabilities.
• Foster a culture of trust, learning, accountability, and continuous improvement so the team operates cohesively and delivers meaningful outcomes.
• Participate in departmental planning, staffing discussions, engineering effectiveness initiatives, special projects, and performs other duties as assigned.

Qualifications

• Minimum of eight years related work experience, with at least three years of development experience.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Preferred Skills

• Experience in software engineering, platform engineering, cloud technologies (AWS preferred), and developer productivity.
• Proven people leadership experience, including coaching, performance management, and team delivery.
• Experience building or supporting shared engineering platforms, automation solutions, and developer enablement capabilities.
• Familiarity with AI-enabled engineering tools and automation that improve software delivery and operational efficiency.
• Strong technical judgment with the ability to influence engineering direction and guide sound technical decisions.
• Excellent stakeholder management and cross-functional collaboration skills.
• Experience with CI/CD, infrastructure-as-code, automation frameworks, and developer tooling.
• Experience in observability, resilience, reliability engineering, and production readiness practices.

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.