Engineering Manager, Segmentation

United States Digital Space LLC; United States; On-site; USD 210,000 - 240,000; Full time

Benefits offered by this job

Equity

Health benefits

Career growth opportunities

Job summary

United States Digital Space LLC is seeking an Engineering Manager to lead a team of backend engineers building scalable, reliable systems powering our AI marketing platform. You’ll balance people leadership, technical direction, and execution while partnering closely with Product and other engineering teams to deliver meaningful customer and business outcomes.

You’ll develop and grow a high-performing team, guide technical and architectural decisions, and create clarity around complex

Qualifications

• 2+ years of experience managing software engineers and 7+ years of professional software engineering experience.
• Strong foundation in backend engineering, distributed systems, APIs, data modeling and scalable architecture.
• Experience building and operating high-volume production systems focused on reliability and performance.
• Ability to guide technical decisions, evaluate tradeoffs, and lead complex initiatives end-to-end.
• Experience hiring, coaching, providing feedback, and developing engineers at different career levels.
• Strong cross-functional communication across Engineering, Product and other stakeholders.
• Experience using modern development practices and AI-powered engineering tools.

Responsibilities

• Lead a team of backend engineers, setting direction and delivering scalable services.
• Guide architectural decisions and maintain system reliability and performance.
• Collaborate with Product and other teams to deliver meaningful outcomes for customers.
• Hire, coach, and develop engineers, managing performance and growth.
• Drive adoption of best practices and AI-powered tooling to improve quality.

Skills

People management

Backend engineering

Distributed systems

APIs

Data modeling

Scalable architecture

High-volume production systems

Technical leadership

Hiring and coaching

Cross-functional communication

AI-powered engineering tools

Tools

Spring Boot

PostgreSQL

Redis

Kubernetes

AWS ECS/EKS

Terraform

Datadog

Job description

the company® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the#1provider in SMS Marketing by G2, the company partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, the company’s team has been consistently recognized for its performance and culture. We’re proud to be included inDeloitte’s Fast 500(four years running!),LinkedIn’s Top Startups,Forbes’ Cloud 100 (five years running!),Inc.’s Best Workplaces, and theHuman Rights Campaign Foundation's Corporate Equality Index!

About the Role

the company is looking for an Engineering Manager to lead a team of backend engineers building the scalable, reliable systems that power our platform. You’ll balance people leadership, technical direction, and execution while partnering closely with Product and other engineering teams to deliver meaningful customer and business outcomes.

You’ll develop and grow a high-performing team, guide technical and architectural decisions, and create clarity around complex initiatives. You’ll help ensure our systems and engineering practices evolve as the company continues to scale.

What You’ll Accomplish

• 2+ years of experience managing software engineers and 7+ years of professional software engineering experience
• Strong technical foundation in backend engineering, distributed systems, APIs, data modeling, and scalable application architecture
• Experience building and operating high-volume production systems with a focus on reliability, performance, and maintainability
• Proven ability to guide technical and architectural decisions, evaluate tradeoffs, and lead complex initiatives from design through production
• Experience hiring, coaching, providing feedback, managing performance, and developing engineers at different stages of their careers
• Strong cross-functional communication skills with the ability to create clarity and alignment across Engineering, Product, and other stakeholders
• Experience using modern development practices and AI-powered engineering tools to improve team productivity and software quality

What We Use

• Java and Spring Boot microservices, built with Gradle
• DynamoDB, PostgreSQL, and Redis for our data layer
• Kubernetes running in AWS EKS
• Istio, Datadog, Terraform, Cloudflare, and Helm across our infrastructure and observability stack
• Distributed, event-driven systems processing large volumes of data and customer interactions
• Python and a variety of machine learning and data technologies across our broader technology ecosystem

You’ll get competitiveperks and benefits, from health & wellness to equity, to help you bring your best self to work.

#LI-EF1

For US based applicants:

• The US base salary range for this full-time position is $210,000 - $240,000 annually+ equity + benefits
• Our salary ranges are determined by role, level and location

By applying for this position, your data will be processed as perthe company's Privacy Policy.the company Company ValuesDefault to Action - Move swiftly and with purposeBe One Unstoppable Team - Rally as each other’s championsChampion the Customer - Our success is defined by our customers' successAct Like an Owner- Take responsibility for the company’s success

Learn more about AWAKE, the company’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At the company, we know that our Company's strength lies in the diversity of our employees. the company is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. the company is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.