Engineering Manager (Payments, AirCover Insurance Platform)

Airbnb; United States; On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Paid volunteer time

Health food and snacks

Generous parental and family leave

Learning and development

Annual travel and experiences credit

Job summary

Airbnb is seeking an Engineering Manager for the AirCover Insurance Platform to lead backend engineering and drive regional expansion, pricing, enrollment and experimentation capabilities. You will oversee a team of senior and staff engineers, partner with Product, Data Science, Legal, Insurance, and Finance, and shape the platform road map and reliability strategy.

You will own end-to-end platform growth, ensure auditable policies, scalable pricing and enrollment controls, and guide the team

Qualifications

• 10+ years of experience in tech, including 5+ years as an Engineering Manager
• Strong product judgment with data and experimentation to improve metrics
• Proven leadership of senior and staff engineers in large-scale systems
• Experience with distributed, high-availability backend platforms
• Diversity and Belonging advocacy across orgs and teams

Responsibilities

• Define long-term technical strategy and architecture for the AirCover platform
• Lead a team of senior and staff engineers across backend engineering
• Own the team roadmap, direction, and on-call reliability
• Collaborate with Product, Data Science, Legal, Insurance and Finance
• Build scalable policy, enrollment, pricing inputs and experimentation systems
• Align stakeholders and partner teams on a common platform approach
• Mentor engineers and support their career growth
• Stay close to code through design and reviews

Job description

• AirCover protects Hosts and guests on Airbnb, including Host liability insurance, Experiences liability insurance and Host damage protection. As the Engineering Manager for the AirCover Insurance Platform, you will lead the system that lets Airbnb launch, price, enroll and service insurance products in new regions, and that lets the business test what drives Hosts and guests to be covered
• You will lead a team of senior and staff engineers across backend engineering through the platform's next phase: from region-by-region builds to a configurable, globally scalable platform, and from ad hoc tests to a rigorous experimentation engine that raises attach rates
• The team partners closely with Product, Design, Data Science, Legal, Insurance and Finance, and with teams across Airbnb that depend on AirCover
• Scale the insurance platform to new countries and products by making regulatory, pricing, coverage and enrollment rules configurable rather than rebuilt for each region
• Build the experimentation foundation that lets Product and Data Science test coverage offers, pricing, placement and messaging, and measure their effect on attach rate
• Deliver a multi-year platform roadmap and global rollout on a fast-growing team with greenfield opportunities
• Apply data and LLM-driven automation where it improves coverage decisions, quality and the Host and guest experience
• Grow a team that owns initiatives end to end, in an inclusive environment that values well-being and sustainable engineering practices
• A Typical Day:
• Work with senior leaders to define the long-term technical strategy and architecture for the AirCover insurance platform
• Partner with Product, Data Science, Legal and Insurance leaders to set priorities across regional expansion, attach-rate growth and platform reliability
• Lead the team to build reliable, auditable and scalable systems for policy and coverage management, enrollment, pricing inputs and experimentation
• Own the team roadmap, technical direction and operational health, including incident response and on-call quality
• Align stakeholders and adjacent teams on shared standards and a common platform approach
• Work with data scientists and ML engineers to incorporate their insights and models into experimentation, so the business can test and improve attach rates
• Stay close to the code through design and code reviews
• Hire, mentor and develop engineers, and support their career growth

Benefits

• Paid volunteer time
• Health food and snacks
• Generous parental and family leave
• Learning and development
• Annual travel and experiences credit

Experience managing and growing senior and staff engineers, and creating an environment where they own initiatives end to end10+ years of relevant experience in the tech industry, including 5+ years as an Engineering Manager owning large-scale software systemsStrong product judgment exercised through data, including running experiments and using measurement to improve conversion or attach rateA proven track record of fostering a culture of Diversity and Belonging within the organization and across the tech communityTrack record of setting and holding a multi-year technical direction on a live, business-critical platform, including leading a major re-architecture or multi-region expansion while continuing to deliverStrong communication and influence with technical and non-technical partners, including Legal, Finance and OperationsDepth in backend platforms, with experience in distributed systems and high-availability services. Experience with insurance, payments, fintech or other regulated domains is a strong plus