Engineering Manager, Guest & Host (Host Listings & Quality)

Airbnb; United States; Remote; USD 212,000 - 265,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Employee Travel Credits

Job summary

Airbnb is seeking an Engineering Manager for the Insights Platform on the Guest & Host team. You will lead senior and staff engineers across data engineering, machine learning and backend to deliver real-time, model-driven insights and personalized experiences for hosts.

You will shape technical strategy, mentor engineers, and partner with product, design and data science to drive platform-wide impact across cross-channel delivery and measurement.

Qualifications

• 10+ years in tech with 5+ years in an Engineering Manager role over large-scale software systems.
• Experience leading data/ML backend platforms and real-time systems.
• Proven ability to set multi-year technical direction on live platforms.
• Experience applying ML/LLMs in production for personalization or ranking.
• Strong communication and influence across technical and non-technical partners.
• Proven track record growing senior and staff engineers.

Responsibilities

• Define and drive long-term technical strategy and architecture.
• Partner with Product, Design and Data Science to set platform strategy.
• Lead the team to build reliable, scalable systems for insight creation and cross-channel delivery.
• Provide input on team roadmaps and technical direction.
• Mentor engineers and support career growth.
• Hands-on development, including design and code reviews.

Skills

Engineering leadership

Data-driven decisions

Real-time / streaming

ML in production

Cross-team collaboration

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

As the Engineering Manager for the Insights Platform on Airbnb's Guest & Host team, you'll lead the system that decides what every host is told about improving their earnings, quality and listings. It delivers that guidance across email, push notifications, in-product experiences, dashboards and conversational agents. You'll lead a team of senior and staff engineers across data engineering, machine learning and backend through the platform's next evolution: from batch to real-time and from rules-based to model-driven, with AI-assisted insight creation and personalization at its core. The team partners closely with product, design and data science, and with teams across Airbnb that rely on the platform to reach hosts.

A Typical Day:

• Work closely with other senior leaders to define and drive long-term technical strategy and architecture that enables the company’s future vision
• Partner with senior Product, Design and Data Science leaders to set platform strategy, including how insights are ranked, personalized and measured.
• Lead the team to build reliable, performant and scalable systems for insight creation, personalization, cross-channel delivery and measurement.
• Provide critical input in team roadmap and technical direction.
• Influence and collaborate with stakeholders to adopt team goals and roadmaps.
• Identify areas of improvement and drive best practices
• Hands-on development, including design and code reviews
• Mentor, guide, and support the career growth of individual contributors

Your Expertise:

• 10+ years of relevant experience in the tech industry; 5+ years of experience in an Engineering Manager role, with ownership responsibility over large-scale software systems.
• Strong product judgment, exercised through data. You understand the data behind user behavior and outcomes, spot patterns, and turn them into product and platform decisions.
• Track record of setting and holding a multi-year technical direction on a live, business-critical platform. This includes leading a major re-architecture or transition, such as batch to real-time or rules-based to model-driven, while continuing to deliver.
• Depth in backend, data or ML platforms, with the ability to understand and represent data engineering, machine learning and backend engineering. Experience with distributed systems, data pipelines, and real-time or streaming architectures.
• Experience applying ML and LLMs in production to personalize or rank what users see, and using experimentation and measurement to prove impact.
• Experience managing and growing senior and staff engineers, and creating an environment where they own initiatives end to end.
• Strong communication and influence with technical and non-technical partners. Demonstrated ability to set shared standards and align multiple teams and organizations on a common platform approach.
• A proven track record of fostering a culture of Diversity and Belonging, within the organization and across the tech community

Your Location:

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at off-sites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [e-mail]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Equal Employment Opportunity:

Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

• bonus
• equity
• benefits
• Employee Travel Credits

Pay Range

$212,000 — $265,000 USD

Reasonable Accommodations:

We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.