Engineering Manager, Marketing Engineering & AI Agents - Amplify

Rozgoo; Boston (MA); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Klaviyo’s Amplify Engineering team is seeking an Engineering Manager to guide multiple product-facing and internal tool teams. You will shape technical strategy, mentor engineers, and deliver scalable software across internal platforms and AI-powered automation.

In this role, you’ll partner with product, design, and stakeholders to translate business needs into reliable solutions, while advancing an AI-first mindset and driving fast, high-quality outcomes for thousands of Klaviyos.

Qualifications

• 6–8+ years of hands-on software development experience.
• 5+ years as an engineering manager leading cross-team initiatives.
• BA or BS in Computer Science or a related field.
• Experience with AI tools and workflows (OpenAI, Anthropic, Gemini) is a plus.

Responsibilities

• Lead multiple engineering teams and set the technical vision for internal tools and platforms.
• Own a portfolio of systems across Sales, Marketing, and Customer Service with AI-powered workflows.
• Balance technical leadership with people management to enable delivery.
• Partner with product, design, and senior stakeholders to translate challenges into scalable software.
• Foster AI-first mindset and drive incremental, high-impact improvements.

Skills

Software development

Engineering management

AI tooling experience

Full-stack SaaS

Agile methodologies

Education

BA/BS in Computer Science

Job description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organization, including Sales, Marketing, Engineering & Product, and Customer Service & Success to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for builders and leaders who enjoy turning real-world pain points into reliable, scalable solutions. The work is highly visible and deeply impactful, shaping how thousands of Klaviyos get their work done every day through fast iteration, high ownership, and clear outcomes.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As an Engineering Manager, you will:

• Lead multiple engineering teams and set the technical vision for internal tools and platforms that drive efficiency, automation, and productivity.
• Own a portfolio of internal systems supporting Sales, Marketing, Customer Service & Success, and R&D, including AI-powered workflows, internal web applications, data and event pipelines, 3rd party integrations, and support tooling.
• Balance technical leadership and people leadership, setting direction, modeling best practices, and enabling teams to deliver efficiently.
• Partner closely with engineers, product managers, designers, and senior internal stakeholders to translate organizational challenges into scalable, high-quality software solutions.
• Learn and evolve Klaviyo’s end-to-end internal workflows, scaling platforms and processes to support the company’s next phase of growth.
• Foster a culture of innovation, systems thinking, technical excellence, and an AI-first mindset.
• Make a direct, visible impact on how thousands of Klaviyos get their work done every day.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are:

• You are passionate about building software effectively and for the long term, balancing technical quality, velocity, and business impact.
• BA or BS Degree in Computer Science, related field, or equivalent experience.
• You have 6-8+ years of hands-on software development experience building and operating highly available, full-stack SaaS products at scale, and a strong understanding of modern web architectures and scalable, multi-tenant design patterns.
• You have 5+ years of experience as an engineering manager, leading high-performing teams that deliver complex, cross-team initiatives over multiple quarters using an agile, iterative approach.
• You are an AI-native technical leader. You have hands‑on experience using modern AI tools and workflows (e.g., OpenAI, Anthropic, Gemini) in y