Engineering Manager, Growth & Data-Driven Delivery

Trainline; United States; Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Private healthcare

Dental insurance

Work from abroad policy

Share purchase plan

EV scheme

Extra festive time off

Family-friendly benefits

Job summary

Trainline seeks an Engineering Manager for Customer Growth to lead a cross-functional engineering team and co-own the roadmap with product and data partners. You will champion engineering quality, drive data-driven delivery, and integrate AI tooling to improve speed and outcomes.

This hybrid role spans UK/Europe-anchored priorities and customer-facing projects. You will mentor engineers, balance commercial needs with sustainable architecture, and collaborate with senior stakeholders across

Qualifications

• Proven experience as an engineering manager, with a track record of leading software engineering teams and genuinely investing in their growth and development
• Strong people management skills, with the ability to build trust, create psychological safety, and support engineers across a range of experience levels and backgrounds
• Experience working closely with product managers to shape and deliver a roadmap, bringing an engineering lens to commercial and customer decisions
• A solid understanding of data-driven product development, including A/B testing and experimentation, and the ability to guide a team in applying these practices consistently
• A high quality bar for both engineering standards and customer-facing output, with the confidence to advocate for the right technical approach in a fast-moving environment
• Experience working with AI productivity tools and a genuine enthusiasm for helping teams adopt them effectively
• Experience managing teams that include both permanent staff and contractors, with an understanding of how to build a cohesive culture across different working arrangements – ideally gained in a product-led, customer-facing engineering environment
• Strong stakeholder management skills, with the ability to communicate clearly and build effective relationships across product, data, and senior leadership

Responsibilities

• Lead and develop a cross-functional engineering team, building an inclusive and high-performing environment where people are supported to grow, take ownership, and do meaningful work
• Partner closely with product managers and data colleagues to co-own the team roadmap, balancing commercial priorities with engineering quality and long-term sustainability
• Champion a high quality bar across both the end product and the codebase, fostering a culture of thoughtful engineering and continuous improvement
• Drive a data-driven approach to delivery, embedding A/B testing, experimentation, and insight-led decision making into the team's everyday ways of working
• Manage a mixed team of permanent employees and contractors, building cohesion and ensuring consistent standards, expectations, and ways of working across the full team
• Advocate for and integrate AI tooling into engineering workflows, identifying opportunities to improve the team's speed, quality, and day-to-day experience
• Remove blockers, manage dependencies across teams, and represent your team clearly and credibly with senior stakeholders across engineering, product, and the wider business
• Build strong hiring, onboarding, and career development practices that reflect Trainline's commitment to diversity, inclusion, and growing great engineering talent

Skills

Leadership & people management

Roadmap planning

Data-driven development

Stakeholder management

AI tools experience

Hiring & mentoring

Cross-functional collaboration

Job description

Trainline seeks an Engineering Manager for Customer Growth to lead a cross-functional engineering team and co-own the roadmap with product and data partners. You will champion engineering quality, drive data-driven delivery, and integrate AI tooling to improve speed and outcomes.

This hybrid role spans UK/Europe-anchored priorities and customer-facing projects. You will mentor engineers, balance commercial needs with sustainable architecture, and collaborate with senior stakeholders across