Engineering Manager, Developer Experience

United States Digital Space LLC; New York (NY); Hybrid; USD 222,000 - 285,000; Full time

Benefits offered by this job

Unlimited PTO

Equity options

Health, dental, vision

401k with match

Home office stipend

Learning & Development stipend

Hybrid work in NYC

Job summary

United States Digital Space LLC is seeking an Engineering Manager to lead our Developer Experience team focused on APIs, webhooks, and external integrations. You will guide the technical and strategic vision for data flows and developer experiences at scale, partnering with product, design, and partnerships to deliver high-impact work.

You will recruit and mentor engineers, own the roadmap for developer-facing infrastructure, and ensure reliability, scalability, and excellent developer

Qualifications

• Experience leading developer-facing products, APIs, or platform infrastructure.
• Strong background in developer experience and API platforms.
• Excellent written and verbal communication, able to translate technical concepts.

Responsibilities

• Lead, develop, and mentor a team of engineers with regular 1:1s and career conversations.
• Own roadmap and delivery for developer-facing infrastructure and APIs.
• Collaborate with product, design, partnerships, and customer-facing teams to define what gets built.
• Drive technical strategy for API design, event delivery, and integration patterns used by external developers.
• Track engineering health using metrics and establish release/monitoring standards.
• Recruit, hire, and onboard engineers; manage onboarding ramp for new hires.
• Communicate risks and blockers clearly to stakeholders and keep progress aligned.

Skills

API design

HTTP/webhooks

Developer Experience

Leadership

Recruiting

Communication

Tools

TypeScript/Node.js

REST

Event-driven architecture

Job description

the company is where you belong!

the company is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust the company for smarter risk management that drives growth.

Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc.Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

About the team

We are seeking an experienced Engineering Manager to lead our Developer Experience team within the Connection organization. This team owns the company's external-facing integration surface - the APIs, webhooks, and tooling that developers and partners use to connect with the company and build on top of our platform.

In this role, you will lead a team responsible for the systems and experiences that make the company easy to integrate with: our Events API, Outgoing Webhooks Service, partnership data feeds, external developer documentation, and the integrations that power the company's channel partner ecosystem. You will own the technical and strategic vision for how data flows in and out of the company at scale, and how external developers experience the platform - from first API call to production.

the company operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.

What you'll be doing

The Engineering Manager's primary responsibility is their team. You will balance three key areas: recruiting and growing great engineers, supporting each person's development, and partnering with product and stakeholders to ship high-quality, high-impact work.

As the Engineering Manager, you will:

• Lead, develop, and mentor a team of engineers through weekly 1:1s, career conversations, and hands-on technical guidance.

• Own the roadmap and delivery for the company's developer-facing infrastructure — APIs, webhooks, data ingestion, and outbound data flows - ensuring reliability, scalability, and a great developer experience.

• Partner closely with product, design, partnerships, and customer-facing teams to shape what gets built and why.

• Drive technical strategy for the team's systems, including API design standards, event delivery guarantees, and integration patterns used by external developers.

• Track and improve engineering health using DORA metrics and team-level KPIs; establish release and monitoring standards that keep quality high.

• Recruit and hire strong engineers; own onboarding and ramp for new team members.

• Communicate clearly across the organization — surface risks, resolve blockers, and keep stakeholders aligned on progress and trade-offs.

Who we’re looking for

We are looking for an Engineering Manager who has built and led teams working on developer-facing products, APIs, or platform infrastructure. An ideal candidate has::

• 8+ years in engineering with at least 3 years in an engineering leadership role.

• A strong background in developer experience, API platform engineering, or developer tooling - you have shipped products that external developers integrate with and build on top of.

• Deep familiarity with API design and HTTP/event-based integration patterns (REST, webhooks, async messaging); you can credibly lead technical discussions on API contract design, delivery guarantees, and integration reliability.

• A track record of building and shipping high-quality systems at scale, with clear accountability for outcomes.

• Technical fluency in modern backend stacks - strong with TypeScript/Node.js; comfortable reviewing code, debugging production issues, and contributing to architectural decisions.

• Experience working with external partners or customers on integration work; you understand what makes a platform easy (or hard) to integrate with.

• Experience leading sprint planning, goal-based project tracking, and cross-functional delivery.

• Excellent written and verbal communication skills; able to translate technical complexity for non-technical stakeholders and advocate for the team.

• Experience recruiting, hiring, and onboarding engineers.

• A servant-leader mindset - you lead by removing obstacles, pointing people in the right direction, and investing in the people around you.

• Must be local to New York City and attend the office 3-4 days per week.

Nice to have:

• Experience in high-growth product companies or startups.

• Experience in fintech, financial services, or other regulated industries.

We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?

the company is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package.

*This position has a salary range of $222,000 - $285,000.*

Benefits and Perks

• Unlimited PTO and flexible work policy

• Employee stock options

• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options

• 401k with 100% match up to 4% of annual employee compensation

• Eligible new parents receive 16 weeks of paid parental leave

• Home office stipend for new employees

• Annual Learning & Development annual stipend

• Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health

• Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

The company is proud to be an equal-opportunity workplace and employer. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations w