Engineering Director, Developer Experience

United States Digital Space LLC; San Francisco (CA); On-site; USD 300,000 - 367,000; Full time

Job summary

United States Digital Space LLC in San Francisco seeks an Engineering Director, Developer Experience to lead global developer interactions, shape the journey, and build tools and content that eliminate friction for thousands of developers.

You will own developer APIs, SDKs, and documentation, mentor a diverse team, and evangelize at conferences while delivering measurable outcomes for merchants and partners.

Qualifications

• A passion for developer experience, integration simplicity, and reliability.
• Proven experience as a leader in engineering, ideally with developer-facing products, APIs, or integrations.
• Strong public presence with thought leadership, including conferences and articles.
• Mentorship and team-building skills fostering inclusive, high-performing teams.
• Customer-centric mindset focused on measurable outcomes.
• 7+ years of technical experience, incl. hands-on software engineering; 3+ years as manager of managers.

Responsibilities

• Define and execute the vision for the Developer Experience domain.
• Maintain high-quality standards across all integration products (APIs, tools, docs).
• Advocate for developers by improving usability and reliability of integrations.
• Lead and grow a diverse, inclusive multi-disciplinary team across subdomains.
• Drive adoption of common principles and taxonomies to streamline processes.
• Be the evangelist in the developer community through conferences and articles.

Skills

Developer Experience

Leadership

Public Speaking

Mentorship

API Integration

Job description

This is the company

the company provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At the company, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Engineering Director, Developer Experience

We are seeking a visionary, and highly experienced Director of Developer Experience (DevX) to lead our global customer experience efforts. In this leadership role, you will be the strategic advocate and driver for ensuring our merchants and partners experience a world-class platform integration. You are instrumental in shaping the developer journey, ensuring that integrating with the company is not just easy, but a genuinely superior experience.

You will live and breathe our public APIs, SDKs, and documentation. You will identify where developers face friction and then build the tools and shape the content to eliminate it. This is a role for a builder and a communicator who wants to have a direct, tangible impact and redefine the standard of integration for thousands of developers worldwide.

We believe that our customers' success is our success, and that starts with an effortless integration experience for our customers and partners. We move fast, we own our work from end to end, and we're committed to making our technology intuitive and powerful for the developers who build on it.

What you'll do:

• Define and execute the vision for the company's Developer Experience domain, ensuring alignment with the company's goals and developer community needs.

• Maintain high-quality standards across all integration-related products, ensuring consistency and simplicity. Establish best practices for engineering quality, scalability, and performance to support developers at scale.

• Advocate for developers by enhancing usability, reliability, and efficiency in integrations, APIs, and tools.

• Lead and grow a diverse, inclusive, and high-performing multi-disciplinary team, empowering members through clear expectations and growth opportunities across subdomains such as webhooks, API quality, integration SDKs, developer relations, developer monitoring and tooling etc.

• Drive the adoption of common principles and taxonomy to streamline integration processes, improve API consistency, and deliver innovative developer tools, SDKs, and documentation

• Be the evangelist in the developer community through conferences, articles, and thought leadership.

Who you are:

• A passion for developer experience, integration simplicity, and reliability.

• Proven experience as a leader in engineering, ideally with a background in developer-facing products, APIs, or integrations.

• Strong public presence with experience as a thought leader, including speaking at conferences, writing articles, and engaging with the developer community.

• Exceptional mentorship and team-building skills with a track record of fostering inclusive and high-performing teams.

• A customer-centric mindset with a focus on delivering measurable outcomes.

• 7+ years of technical experience, including significant tenure as a hands-on software engineer. Must have 3+ years of experience in manager of managers roles while maintaining deep technical literacy

• Experience leading organizations of 40+ engineers.

Total rewards & compensation

*The annual base salary range for this role is $300,00 - $367,000. Compensation is based on factors including qualifications, experience, and location. Total compensation package includes equity (RSUs), 401(k), health, dental, vision, and more.*

In-office expectations

This role is based in our San Francisco office.

We're an office-first company and expect employees to work in-office at least 3 days a week on average. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while also supporting flexibility.

Diversity, Equity, and Inclusion at the company

We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at the company.

*If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply.*

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. If you have specific time constraints, please communicate them with your recruiter, and we’ll do our best to accommodate them where possible.

EEO statement

*the company is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.*

Work Eligibility

You must be work authorized in the United States without the need for new visa sponsorship.

The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.