Engineering Manager, Customer Trust

Jobgether SRL; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Salary & equity

Healthcare coverage

Pension contributions

Parental leave

Wellness stipend

Remote work stipends

Flexible hours

Vacation time

Sick leave

Holidays

Team events

Remote-first Canada

Job summary

Jobgether SRL is seeking an engineering leader to manage two squads and guide about 11 engineers toward reliable, on-time delivery aligned with clear product roadmaps.

You will partner with product and design to set priorities, participate in architecture discussions, mentor senior ICs, and promote scalable, AI-enabled engineering in a remote-first environment with global collaboration.

Qualifications

• Engineering management experience (2+ years) leading 6–8+ engineers.
• Demonstrated execution leadership with disciplined delivery practices.
• Proven ability to mentor senior individual contributors and develop talent.
• Background in product engineering, not just infrastructure or platforms.
• Strong technical judgment in architecture discussions and tradeoffs.
• Ability to shape product direction and long-term technical strategy with product management.
• Good judgment balancing ambiguity, data, speed, quality, and priorities.
• Regular use of AI to improve productivity and outcomes while maintaining quality.

Responsibilities

• Lead two engineering squads and guide ~11 engineers toward sustainable delivery against product roadmaps.
• Establish high-accountability culture with weekly goals, reviews, visibility, and timeline management.
• Partner with product/design to define priorities and decisions about what gets built and why.
• Provide architectural input and guide technical decisions without needing to implement every solution.
• Attract, develop, and retain strong engineers, with emphasis on senior IC growth.
• Collaborate cross-functionally with go-to-market, AI teams, and product partners to deliver outcomes.
• Contribute to scalable engineering practices and processes for sustainable growth.
• Encourage responsible AI use across engineering workflows to boost productivity and quality.

Skills

Engineering management

Execution leadership

People leadership

Technical judgment

Product & technical strategy

Decision-making

AI fluency

Communication & collaboration

Leadership mindset

Cross-functional collaboration

Job description

Accountabilities:

• - Lead engineering squads: Manage two engineering squads and guide approximately 11 engineers toward consistent, sustainable delivery against clearly defined product roadmaps.
• - Drive execution: Establish a high-accountability, high-ownership culture through practices such as weekly goal tracking, technical specification reviews, proactive project visibility, and strong timeline management.
• - Shape product direction: Partner closely with product and design leaders to define priorities, evaluate tradeoffs, and ensure engineering contributes meaningfully to decisions about what gets built and why.
• - Provide technical leadership: Engage in architecture discussions, critically review technical specifications, and guide engineers toward sound technical decisions without needing to personally implement every solution.
• - Develop engineering talent: Attract, develop, support, and retain strong engineers, with particular emphasis on managing and growing senior individual contributors.
• - Collaborate cross-functionally: Work with go-to-market teams, AI platform specialists, product partners, and other stakeholders to identify opportunities, remove blockers, and deliver meaningful business outcomes.
• - Build scalable engineering practices: Contribute to the organization's engineering culture by helping establish processes, norms, and practices that support sustainable growth and effective collaboration.
• - Advance AI-enabled engineering: Encourage practical and responsible use of AI across engineering workflows to improve productivity, quality, and outcomes.

Requirements

• - Engineering management experience: At least 2 years of full-time experience managing engineering teams, ideally with teams of 6–8 or more engineers.
• - Execution leadership: Demonstrated success leading high-execution teams with disciplined delivery practices, including technical specification reviews, weekly goal tracking, project visibility, and timeline accountability.
• - People leadership: Proven experience managing, mentoring, and developing senior individual contributors and creating an environment where engineers can perform at their best.
• - Product engineering background: Experience leading teams that build customer-facing software, rather than primarily infrastructure or platform-focused products.
• - Technical expertise: Strong technical judgment and comfort participating in architecture discussions, reviewing technical specifications, and making informed engineering tradeoffs.
• - Product and technical strategy: Ability to shape product direction and long-term technical strategy in close partnership with product management.
• - Decision-making: Strong judgment and decision-making skills, with the ability to balance ambiguity, available data, speed, quality, and business priorities.
• - AI fluency: Regularly uses AI in day-to-day work to amplify capabilities and improve outcomes, while actively developing AI fluency through experimentation and applying sound judgment to maintain a high quality standard.
• - Communication and collaboration: Strong interpersonal skills and the ability to work effectively across engineering, product, design, go-to-market, and other business functions.
• - Leadership mindset: Ability to foster a culture of ownership, accountability, collaboration, continuous improvement, and sustainable performance.

Benefits

• - Competitive compensation: Industry-competitive salary and equity package.
• - Healthcare coverage: 100% employer-covered medical, dental, and vision benefits, including coverage for dependents.
• - Pension contribution: Employer pension contributions to support long-term financial wellbeing.
• - Parental leave: 16 weeks of paid parental leave available to all new parents.
• - Health & wellness: Dedicated health and wellness stipend.
• - Remote work support: Stipends for remote workspace, internet, and cellphone expenses.
• - Flexible working: Flexible working hours and location within the remote setup.
• - Paid vacation: 21 days of vacation time.
• - Sick leave: 80 hours of paid sick leave.
• - Company holidays: 11 company-paid holidays.
• - Team culture: Virtual team-building activities, lunch-and-learn sessions, and other company-wide events.
• - Remote-first environment: Opportunity to work remotely in Canada while collaborating with an international organization.