Engineering Manager- Cloud Operations- Fedramp

Cisco Systems, Inc; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Paid holidays

Wellness time

Vacation or flexible time off

Volunteer time

Bonus or equity potential

Job summary

Cisco Systems, Inc. seeks a seasoned leader to head a cloud operations engineering team delivering secure, reliable services in a highly regulated government environment. The role blends people leadership with oversight of cloud, hybrid, and data center operations, incident response, and automation.

You will guide incident response, promote IaC, and collaborate with security, compliance, and platform teams to meet FedRAMP/NIST/SOC 2 controls while ensuring 24/7 service availability.

Qualifications

• Bachelor’s degree in computer science, IT, engineering, or a related area with 8+ years of cloud/DevOps experience, including 3 years in leadership.
• Master’s degree with 6+ years of relevant experience, including 2 years in leadership.

Responsibilities

• Lead and develop cloud, DevOps, infrastructure operations, and systems staff, including mentoring and performance management.
• Oversee production cloud, hybrid, and data center infrastructure in a 24/7 environment.
• Guide incident response, root-cause analysis, corrective actions, and stakeholder communications during service events.
• Promote automation and infrastructure-as-code to reduce manual operations and improve workflows.
• Collaborate with engineering, security, and compliance teams to address infrastructure issues and controls.
• Drive operational reliability and continuous improvement across the team.

Skills

Leadership

Cloud Operations

DevOps

Incident Response

Automation

Infrastructure as Code

Education

Bachelor's degree in CS/IT/Engineering or related

Master’s degree in relevant field

Tools

Terraform

Jenkins

Git

Python

Shell scripting

Job description

Role overview

Lead a cloud operations engineering team responsible for secure, reliable services in a highly regulated government environment. The role combines people leadership with oversight of cloud, hybrid, and data center operations, incident response, infrastructure automation, and coordination with application, platform, security, and compliance teams.

Responsibilities

• Lead and develop cloud, DevOps, infrastructure operations, and systems administration staff, including mentoring and performance management.
• Oversee the operation and maintenance of production cloud, hybrid, and data center infrastructure, supporting availability and performance in a 24/7 environment.
• Guide incident response, root-cause analysis, corrective actions, and clear stakeholder communications during service events.
• Promote automation and infrastructure-as-code to reduce manual operations and improve deployment and support workflows.
• Work across engineering, security, and compliance teams to address infrastructure issues and support required controls.
• Help improve operational reliability and continuous improvement practices across the team.

Requirements

• Bachelor’s degree in computer science, IT, engineering, or a related area and at least eight years of relevant cloud operations or DevOps experience, including three years in leadership; or a master’s degree and at least six years of relevant experience, including two years in leadership.
• At least two years leading or supervising a technical team, with responsibility for mentoring and performance management.
• Experience operating production cloud or hybrid environments and leading incident response, root-cause analysis, and corrective action in a 24/7 setting.
• Experience with automation and infrastructure-as-code for deployments or operational workflows.
• Experience working with security and compliance in FedRAMP, NIST 800-53, or SOC 2 aligned environments.

Nice to have

Experience leading multidisciplinary cloud teams; operating AWS, Kubernetes, and CI/CD systems; and using tools such as Terraform, Jenkins, Git, Python, or shell scripting. Familiarity with FedRAMP continuous monitoring, vulnerability remediation, audit evidence, incident reporting, on-call management, and operational runbooks is also useful.

Benefits and work setup

The work supports a U.S. government environment and must be performed by a U.S. citizen on U.S. soil. The source lists paid holidays, wellness and sick time, vacation or flexible time off, volunteer time, and possible annual bonuses or equity grants, subject to role and company policies.