Engineering Manager, AI Agents for Commerce

Google Inc.; Mountain View (CA); On-site; USD 207,000 - 300,000; Full time

Job summary

Google Mountain View, CA, USA is seeking a Software Engineering Manager for Business AI Agent to lead AI-enabled engineering efforts. You will own the roadmap, mentor engineers, and influence product strategy across information retrieval, AI, NLP, and distributed systems.

The role emphasizes leadership in building LLM-based AutoRater frameworks, RAG integrations, and scalable agent platforms to achieve measurable commerce outcomes at scale.

Qualifications

• Bachelor’s degree in Computer Science or related field or equivalent practical experience.
• 8 years of experience coding in one or more general-purpose programming languages (e.g., Python, Java, C++, Go) focused on backend system architecture.
• Experience building automated LLM evaluation pipelines, automated rating systems (AutoRaters), or defining LLM-specific reliability metrics (grounding, helpfulness, safety, and hallucination/error reduction).
• Experience with backend, distributed systems, or AI/ML systems infrastructure.
• Experience managing software engineers, including performance management, mentoring, and team growth.

Responsibilities

• Manage and mentor a Software Engineering team, owning the roadmap and architecture for applied AI, low-latency scoring, and automated evaluation.
• Lead Knowledge Library and merchant control engineering, building advanced RAG integrations for custom agent behavior.
• Oversee autonomous execution tooling and UCP integration to enable active user journeys (catalog lookups, universal carts, reservations).
• Advocate prompt tuning and loss diagnosis while scaling LLM-based AutoRater frameworks to reduce hallucinations and measure conversation factuality.
• Partner with Product, Data Science, UX, and core Google platform teams to define Ground Truth datasets, analytical dashboards, and model upgrade standards.

Skills

Backend systems

Leadership

LLM evaluation pipelines

Distributed systems

Mentoring engineers

Education

Bachelor's degree in Computer Science or related field

Master's or PhD (preferred)

Tools

AutoRaters

LLM tooling

Job description

Google Mountain View, CA, USA is seeking a Software Engineering Manager for Business AI Agent to lead AI-enabled engineering efforts. You will own the roadmap, mentor engineers, and influence product strategy across information retrieval, AI, NLP, and distributed systems.

The role emphasizes leadership in building LLM-based AutoRater frameworks, RAG integrations, and scalable agent platforms to achieve measurable commerce outcomes at scale.