Engineering Manager

Civica; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension Contributions (5% match)

Income Protection

Life Assurance (4x salary)

Critical Illness Cover

Dental Insurance

Affinity Groups

Refer a Friend Bonus

25 Days Annual Leave + bank holidays

Volunteer days (Days of Difference)

Job summary

Civica is looking for an Engineering Manager to lead a hands-on, player-coach software team delivering critical public sector services worldwide. You will recruit, mentor and support engineers while ensuring high quality and timely delivery.

You will champion modern engineering practices—Agile, CI/CD, automated testing, security and observability—collaborating with product managers and designers to identify requirements and craft scalable technical solutions.

Qualifications

• Experience recruiting, coaching, and mentoring software engineers.
• Deep knowledge of modern software development practices including Agile, CD/CI, automated testing, security, and observability.
• Ability to use engineering metrics to improve software quality and delivery.

Responsibilities

• Recruit, coach and manage software engineers.
• Help team deliver high-quality products by addressing problems and enabling support.
• Lead by example in engineering work and promote good practices.
• Design, develop, deploy and maintain software products.
• Collaborate with product managers, designers and other engineers to identify requirements and solutions.
• Participate in code reviews and provide constructive feedback.
• Troubleshoot complex issues using logs, profiling, and debugging.
• Contribute to team documentation and tooling decisions.
• Implement CI/CD pipelines for automated testing, build and deployment.

Skills

Recruiting

Coaching

Mentoring

Agile

CI/CD

Automated testing

Security

Observability

Code quality

Tools

AWS

Azure

CI/CD tooling

Logging/Monitoring tools

Job description

Описание:

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Civica builds products and technologies that empower the public sector to serve citizens around the world. Our solutions are widely used across Government, Housing, Transport, Education, and Healthcare sectors in the UK and abroad. We’re looking for an Engineering Manager to join our team. Why you will love this opportunity as an Engineering Manager at Civica. As an Engineering Manager at Civica, you will be a hands‑on “player‑coach”. Your primary responsibility will be to manage a team of software engineers, taking ownership of both the team’s happiness and their delivery efforts. You’ll also be hands on as an individual contributor, and work with your team to ensure the best technical outcomes. If you enjoy both leadership and technical elements of software engineering, this role would be a great fit.

Задачи:

• Recruit, support and manage a team of software engineers.
• Help your team deliver high-quality products by addressing problems and providing the support they need.
• Lead by example in your engineering work and encourage good working practices across the team.
• Design, develop, deploy and maintain software products.
• Collaborate with product managers, designers, and other engineers to identify requirements and develop technical solutions.
• Take part in code reviews, give constructive feedback and improve the quality of the team's code.
• Troubleshoot complex issues using log analysis, profiling tools, and collaborative debugging techniques.
• Contribute to documentation and decisions on team processes and tools.
• Implement continuous integration & continuous deployment pipelines for automated testing, build, and deployment processes.

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction.

Here’s what you can expect:

Time Off & Work-Life Balance

• 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
• Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

• Pension Contributions – 5% employer match to support your future.
• Income Protection – Up to 75% salary cover for long-term illness.
• Life Assurance – 4x salary tax-free lump sum.
• Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Требования:

• Experience in recruiting, coaching and mentoring software engineers.
• Deep knowledge of modern software development practices such as agile development, continuous delivery, automated testing, security, and observability.
• Experience using engineering metrics to understand and improve software quality and team delivery.
• Able to help your team through ambiguity.
• Build strong relationships with business stakeholders.
• Proficient in writing high‑quality, readable, secure, and maintainable code.
• Strong understanding of computer science concepts, data structures, and algorithms.
• Strong knowledge of testing principles and practices; experience writing and automating tests.
• Experience with cloud platforms (e.g. AWS, Azure).
• Knowledge of observability practices (logging, metrics, tracing) and monitoring tools.
• Understanding of security best practices and secure coding principles.

Условия:

• Private Medical Insurance – Fast access to private healthcare.
• Health Cash Plan – Claim back physio, therapies & more.
• Dental Insurance – Cover for routine & emergency care.
• Affinity Groups – Join employee‑led communities.
• Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported.

We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer.

We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic.

Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know.

We are here to support you.