NHS Payroll Controller

Civica; United States; Remote; USD 43,000 - 56,000; Full time

Benefits offered by this job

25 Days Annual Leave + bank holidays

Pension Contributions 5% employer

Income Protection 75% salary

Life Assurance 4x salary

Private Medical Insurance

Health Cash Plan

EV Scheme

Job summary

Civica is recruiting NHS Payroll Controllers to manage the full payroll lifecycle for NHS employees, ensuring accurate and timely payments. You will liaise with NHS Trusts, HMRC, and NHS Pensions, gaining expertise in ESR.

This fully remote role supports public sector payroll across the UK, offering growth within a collaborative team. Join Civica in delivering trusted payroll services, backed by strong governance and customer focus, with opportunities to develop specialist payroll skills in a

Qualifications

• Understanding of payroll legislation is essential.
• Working knowledge of statutory deductions and how they are calculated.
• Proficient in Microsoft Office suite.
• Ability to prioritise and remain calm under pressure.
• Follow established processes and run sheets for NHS Specialist Team.
• Ability to use own initiative and lead within a team.
• Logical thinking and effective problem solving.
• GCSE Maths and English are required.
• Experience in a customer-focused environment.
• Strong organisational and time management skills.
• Excellent interpersonal abilities and attention to detail.

Responsibilities

• Key, check and process payroll input accurately.
• Produce monthly reporting for clients and submit BACS on authorization.
• Generate scheduled payroll reports and payslips.
• Ensure all payments are processed on time per schedules.
• Handle client queries professionally with agreed resolutions.
• Maintain communication with HMRC, NHS Pensions, and Courts.
• Process year-end returns accurately and on time.
• Ensure compliance with all legislative requirements.

Skills

Payroll legislation understanding

Statutory deductions knowledge

Microsoft Office proficiency

Prioritisation under pressure

Process adherence and run sheets

Initiative and team leadership

Analytical problem solving

Attention to detail

Customer-focused communication

Education

GCSE Maths and English

Tools

ESR payroll system

Job description

Описание:

NHS Payroll Controller x 2 Fully remote We're Civica, and we make software and deliver services that help provide critical support to citizens all around the world. From local and central government to education, health and care, over 5,000 public bodies globally rely on Civica solutions to deliver essential services to more than 100 million people. Our aspiration is to be a GovTech champion everywhere we operate-supporting the needs of citizens and those who serve them every day. With over 21 years of continuous growth behind us, we're continuing to expand and strengthen our HR & Payroll services, helping customers deliver accurate, compliant, and trusted outcomes. This team are based out of our Belfast office but these roles can be performed fully remotely. Why you'll love this opportunity as an NHS Payroll Controller at Civica As a NHS Payroll Controller at Civica, you'll play a vital role in ensuring thousands of NHS employees are paid accurately and on time while supporting organisations that deliver essential healthcare services across the UK. You'll take ownership of the full payroll lifecycle, working closely with NHS Trusts, HMRC and NHS Pensions, while building specialist expertise in ESR, the NHS's national payroll system. This is a varied, customer-focused role that combines technical payroll knowledge, stakeholder management and problem-solving, offering plenty of opportunities to develop your skills within a supportive and collaborative team environment

Задачи:

• To key and check and process payroll input
• To produce monthly reporting for the client and submit BACS upon authorization
• Producing scheduled payroll reports and payslips
• To ensure all payments are processed accurately and on time according to the agreed schedules
• To handle client queries in a professional and friendly manner with agreed resolutions and outcomes
• To maintain communication with 3rd parties such as HMRC, NHS Pensions and Courts.
• To process year end returns accurately and on time
• To ensure compliance to all legislative requirements

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction.

Требования:

• An understanding of Payroll legislation (essential)
• A working knowledge of statutory deductions and how these are calculated (essential)
• Working knowledge of Microsoft Office (essential)
• Ability to prioritise and remain calm under pressure (essential)
• Understand the need to follow established processes and run sheets as set out by our NHS Specialist Team.
• Ability to use own initiative and lead within a team
• Ability to think logically and solve problems effectively
• Educated to GCSE level (or equivalent) including Maths and English
• Experience working in a customer-focused environment
• Strong organisational and time management skills
• Excellent interpersonal abilities
• Methodical and analytical working style
• Exceptional attention to detail

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Условия:

Time Off & Work-Life Balance

• 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!
• Days of Difference - Up to 3 extra days off for volunteering.

Financial Well-being & Security

• Pension Contributions - 5% employer match to support your future.
• Income Protection - Up to 75% salary cover for long-term illness.
• Life Assurance - 4x salary tax-free lump sum.
• Critical Illness Cover - £25,000 lump sum (extendable to dependents).
• Private Medical Insurance - Fast access to private healthcare.
• Health Cash Plan - Claim back physio, therapies & more.
• Dental Insurance - Cover for routine & emergency care.
• Electric Vehicle (EV) Scheme - A wide range of electric & hybrid vehicles.
• Affinity Groups - Join employee-led communities.
• Bounty Bonus - Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.