Engineering Manager

DDN; Santa Clara (CA); Hybrid; USD 225,000 - 250,000; Full time

Job summary

DDN is seeking a senior engineering leader to oversee EXAScaler data services, including S3 object access, NAS services, and managed Lustre offerings in public cloud environments. The role blends storage systems leadership, cloud service delivery, product quality, and operational excellence for enterprise and AI/HPC deployments.

The role leads globally distributed teams across the US and India, partnering with Product Management and cross-functional groups to ensure architecture, delivery, and

Qualifications

• Requirements are not explicitly listed in the ad.

Responsibilities

• Lead geographically distributed engineering and quality teams; deliver planning, execution discipline, metrics, and release outcomes.
• Coach senior engineers, support hiring, onboarding, performance development, and succession planning.
• Establish a high-ownership culture focused on technical depth, accountability, quality, and customer impact.
• Drive architecture and execution for S3DS, NSDS, and Lustre services; translate roadmaps into plans and measurable deliverables.
• Guide design decisions across distributed storage, metadata, protocols, API layers, availability, and scalability.
• Balance new features with maintainability, performance, reliability, and lifecycle management.
• Build production-ready engineering practices for managed storage services; drive release readiness, observability, runbooks, and change controls.
• Lead incident response, root-cause analysis, and continuous operational improvement.
• Drive diagnostics, telemetry, deployment validation, and service health reporting.
• Represent engineering in customer escalations, executive reviews, and roadmap discussions; communicate risks and mitigation plans.

Job description

Role Summary

Lead engineering execution and technical direction for DDN EXAScaler data services spanning S3 object access, NAS services, and managed Lustre offerings in public cloud environments. The role blends storage systems leadership, cloud service delivery, product quality, operational excellence, and customer escalation ownership for business-critical enterprise and AI/HPC deployments.

Role Summary

Lead engineering execution and technical direction for DDN EXAScaler data services spanning S3 object access, NAS services, and managed Lustre offerings in public cloud environments. The role blends storage systems leadership, cloud service delivery, product quality, operational excellence, and customer escalation ownership for business-critical enterprise and AI/HPC deployments.

Key Responsibilities

Engineering Leadership

• Lead geographically distributed engineering and quality teams across the US, India, and other locations as needed.
• Own delivery planning, execution discipline, engineering metrics, and predictable release outcomes.
• Coach senior engineers and technical leads; support hiring, onboarding, performance development, and succession planning.
• Establish a high-ownership culture focused on technical depth, accountability, quality, and customer impact.

Technical & Product Execution

• Drive architecture and execution for S3DS, NSDS, and managed Lustre service capabilities within the EXAScaler portfolio.
• Partner with Product Management to translate roadmap priorities into engineering plans, acceptance criteria, and measurable deliverables.
• Guide design decisions across distributed storage, metadata, protocol services, API layers, availability, scalability, and serviceability.
• Balance new feature development with maintainability, performance, reliability, and lifecycle management.

Cloud Operations, Reliability & Supportability

• Build production-ready engineering practices for managed storage services, including release readiness, observability, runbooks, and change controls.
• Lead incident response, L3 investigations, root-cause analysis, corrective actions, and continuous operational improvement.
• Drive automation for diagnostics, telemetry, deployment validation, and service health reporting.
• Partner with Support, Customer Success, Field Engineering, and Cloud Operations to improve customer experience and reduce escalation load.

Cross-functional & Customer Leadership

• Represent engineering in customer escalations, executive reviews, account recovery plans, roadmap discussions, and technical deep dives.
• Communicate risks, trade-offs, mitigation plans, and delivery status clearly to senior stakeholders.
• Build strong collaboration across Product, Support, Sales Engineering, Programme Management, Operations, and executive leadership.

Compensation Range: $225K - $250K