Engineering Manager

JLL; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

JLL is seeking an Engineering Manager to lead programmatic oversight of M&E systems, focusing on commissioning new installations, warranty management, and root-cause analysis rather than daily operations. You will guide engineering teams and vendors to ensure strategic delivery of M&E projects and performance optimization.

You will develop maintenance strategies, manage budgets and contracts, and ensure compliance with health and safety standards, serving as the technical lead for

Qualifications

• Bachelor's degree in Engineering (Electrical or Mechanical) or Building Services equivalent.
• Minimum 5 years in M&E commissioning or warranty management.
• Experience with root cause analysis and failure investigations.
• Strong knowledge of commissioning processes, testing, and acceptance criteria.
• Experience coordinating warranty claims with manufacturers/contractors.
• Excellent technical reporting and stakeholder presentation skills.
• Analytical skills to identify performance trends.

Responsibilities

• Lead commissioning activities for new M&E installations and upgrades with proper handover and validation.
• Manage warranty programs across M&E systems and coordinate vendor responses.
• Conduct root cause investigations and develop corrective action plans.
• Develop and implement maintenance strategies and technical standards.
• Coach engineering team in commissioning protocols and failure analysis.
• Oversee vendor performance on commissioning deliverables and warranties.
• Analyze failure trends to drive long-term system reliability improvements.

Skills

M&E commissioning

Root cause analysis

Budget management

Vendor coordination

Stakeholder communication

Education

Bachelor's degree in Engineering

Building services diploma

Tools

BAS

SCADA

Energy management systems

Job description

What This Job Involves

The Engineering Manager leads programmatic oversight of all mechanical and electrical (M&E) systems, focusing on commissioning new installations, warranty management, and technical root cause analysis rather than day-to-day operations. This role serves as the key technical point of contact for stakeholders, managing engineering teams and vendor groups to ensure strategic delivery of M&E projects and performance optimization. You'll provide technical thought leadership on system commissioning, warranty claim management, and failure analysis while developing long-term maintenance strategies, managing budgets and contracts, and ensuring compliance with health and safety standards.

• Onsite five days a week at JFK Airport*

What This Job Involves

The Engineering Manager leads programmatic oversight of all mechanical and electrical (M&E) systems, focusing on commissioning new installations, warranty management, and technical root cause analysis rather than day-to-day operations. This role serves as the key technical point of contact for stakeholders, managing engineering teams and vendor groups to ensure strategic delivery of M&E projects and performance optimization. You'll provide technical thought leadership on system commissioning, warranty claim management, and failure analysis while developing long-term maintenance strategies, managing budgets and contracts, and ensuring compliance with health and safety standards.

Your day-to-day tasks will include:

• Leading commissioning activities for new M&E installations and system upgrades, ensuring proper handover documentation and performance validation
• Managing warranty programs across all M&E systems, tracking defects, coordinating vendor responses, and ensuring timely resolution of warranty claims
• Conducting root cause analysis investigations for equipment failures and system performance issues, developing corrective action plans to prevent recurrence
• Developing and implementing programmatic maintenance strategies and technical standards rather than executing daily operational tasks
• Managing and coaching the engineering team to build technical competency in commissioning protocols, failure analysis methodologies, and warranty administration
• Overseeing vendor performance on commissioning deliverables and warranty obligations, ensuring compliance with technical specifications and contractual requirements
• Driving continuous improvement initiatives through data analysis of failure trends, warranty claims, and commissioning outcomes to optimize long-term system reliability

Physical Demands and Work Environment:

• Site presence required for commissioning activities, failure investigations, and stakeholder engagement
• Participation in emergency evacuation procedures as needed
• Active involvement in health and safety reviews and risk identification during commissioning phases
• Work environment includes mechanical and electrical plant areas during inspection and analysis activities
• May require witnessing equipment testing and performance validation across multiple facility areas
• Occasional availability for critical system commissioning or failure analysis outside standard hours

Required Qualifications:

• Bachelor's Degree in Engineering (Electrical or Mechanical), Diploma in Building Services, or equivalent qualification
• Minimum 5 years of experience in M&E commissioning, warranty management, or technical engineering roles
• Demonstrated expertise in root cause analysis methodologies and failure investigation techniques
• Strong understanding of M&E system commissioning processes, testing protocols, and acceptance criteria
• Experience managing warranty programs and coordinating warranty claim resolution with manufacturers and contractors
• Excellent written and verbal communication skills for technical reporting and stakeholder presentations
• Strong analytical skills with ability to interpret system performance data and identify trends

Preferred Qualifications:

• Experience with Critical Environment facility commissioning (data centers, cleanrooms, mission-critical facilities)
• Knowledge of industry commissioning standards (ASHRAE, CIBSE, or equivalent certification bodies)
• Background in reliability-centered maintenance (RCM) or predictive maintenance program development
• Experience with Sewerage Treatment Plant or specialized building systems commissioning
• Track record of implementing failure prevention programs based on root cause analysis findings
• Familiarity with building automation systems (BAS) and energy management systems for performance monitoring
• Previous experience mentoring technical teams in commissioning best practices and failure analysis techniques