Lead Operating Engineer

JLL; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

JLL in Charlotte, NC is looking for an experienced facilities leader to take charge of operations and maintenance for critical building systems. You will supervise a high-performing engineering team, oversee preventive and corrective maintenance, and ensure maximum uptime and client satisfaction.

This role combines hands-on technical work with strong leadership, coordinating with contractors, ensuring regulatory compliance, and driving energy efficiency initiatives in a raised-floor data-center

Qualifications

• Experience with critical building systems including MEP, fire safety, and BMS.
• Leadership of engineering teams and coordination with contractors.
• Knowledge of preventative maintenance programs and work orders.
• Understanding of regulatory compliance for critical facilities.
• Energy management and sustainability experience.

Responsibilities

• Lead operations and maintenance on assigned shift, ensuring minimal disruption to building operations.
• Operate and monitor HVAC, UPS, generators, chillers, and BMS.
• Provide training and support to shift engineers and maintenance technicians.
• Implement preventive maintenance programs with scheduling and parts ordering.
• Process work orders for preventive and corrective maintenance and document materials.
• Respond to emergencies with real-time guidance and problem resolution.
• Conduct facility inspections and assess operations and staff performance.
• Develop annual maintenance plans and capital improvement strategies.
• Ensure regulatory compliance and maintain building documentation.

Skills

Leadership

Critical facilities

Building systems

Preventive maintenance

Emergency response

Energy management

Tools

Building Management Systems

Work order management systems

HVAC monitoring & control

Job description

What this job involves:

This position leads operations and maintenance activities for critical building systems, managing a high-performing engineering team to ensure maximum infrastructure availability and client satisfaction. The role combines hands-on technical expertise with leadership responsibilities, overseeing both preventive and corrective maintenance programs while maintaining compliance with regulatory requirements and safety standards.

Your day-to-day tasks will include:

• Lead operations and maintenance on assigned shift, monitoring performance and directing service requests with minimal disruption to building operations
• Operate and monitor critical system equipment including HVAC, UPS systems, generators, chillers, and building management systems
• Provide technical training and support to shift engineers and maintenance technicians while fostering team development
• Implement and oversee preventative maintenance programs, including scheduling, task delegation, and parts ordering
• Process work orders for preventative and corrective maintenance, consulting with staff to identify materials and complete documentation
• Respond immediately to operational emergencies and system failures, providing real-time technical guidance and problem resolution
• Conduct regular facility inspections to assess effectiveness of operations, maintenance programs, and personnel performance
• Develop annual maintenance plans and capital improvement strategies for infrastructure upgrades and equipment replacements
• Ensure regulatory compliance with Federal, State, and Local laws while maintaining up-to-date building documentation and drawings

Requirements:

• Extensive experience with critical building systems including mechanical, electrical, fire safety, and building management systems
• Strong background in raised floor critical operating environments and associated best practices
• Proven leadership experience managing engineering teams and coordinating with contractors
• Knowledge of preventative maintenance programs and work order management systems
• Understanding of regulatory compliance requirements for critical facilities
• Ability to respond effectively to emergency situations and provide technical consultation
• Experience with energy management and sustainability practices

Preferred:

• Participation in professional trade organizations and continuing education programs
• Experience with Critical Environment Management programs
• Background in construction support, commissioning, and project management
• Knowledge of CFCR notification and CFIR processes
• Experience implementing continuous improvement processes in operations and maintenance