Engineering Manager

Altana; New York (NY); Hybrid; USD 240,000 - 285,000; Full time

Benefits offered by this job

Flexible Time Off

Parental Leave

Health Benefits

Supplemental Benefits

401(k) Savings

Commuter Benefits

Wellness

Pet Insurance

Employee Assistance Program

Dependent Care FSA

Job summary

Altana, the network for trusted trade, is seeking an Engineering Manager in Brooklyn, NY to build and lead a team delivering AI-native, end-to-end solutions. You will partner with product and design, own hiring and performance, and ensure systems scale with output growth.

You will stay close to customers, define problems with evidence, and drive efficient planning and delivery while balancing quality and cost in a hybrid work setup.

Qualifications

• Real-world experience writing backend or data-driven software in demanding environments.
• Proven track record leading a team with coaching, feedback, and hiring responsibilities.
• Strong customer-facing experience turning problems into shipped work and incremental releases.
• Experience planning and delivering for a team that consistently meets commitments.
• Comfort owning operations including incidents, on-call, and cost management.
• Proficient written and verbal communication with sound judgment on escalation.

Responsibilities

• Build the team and help each person grow through performance management.
• Stay close to customers, join calls, and identify top friction points.
• Define problems with product/design before choosing solutions.
• Contribute code when needed and manage architecture and debt as needed.
• Build AI-native systems with verifiable checks before reaching customers.
• Run planning processes to deliver realistic, committed plans.
• Improve team speed by identifying bottlenecks and reducing operational debt.
• Own the systems you run, keep incidents rare, and manage on-call loads.
• Create a culture that handles ambiguity and safe idea sharing.

Skills

Backend/Data-driven software

People leadership

Cloud production systems

Customer-facing

AI/ML integration mindset

Education

Bachelor's degree in CS or related field

Tools

AWS/GCP/Azure

CI/CD tooling

Job description

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.

The Opportunity at Altana

The Engineering organization is responsible for building the product that brings this vision to life. We are creating a platform fundamentally driven by AI, which scales to a massive trove of data, and a diverse customer base; it is a complex system that will stretch engineering in many directions.

The best teams here ship work customers come to rely on, and that takes a particular kind of engineering practice. It means starting inside the customer's workflow rather than at the ticket. It means treating every release as a hypothesis you can prove or disprove. It means reaching for AI as a primary building block, not a feature you bolt on at the end. And it means owning a product end‑to‑end, from the first conversation through the telemetry six months later.

As an Engineering Manager at Altana, that's the work, and you'll build and lead the team doing it. You'll embed with product and design, turn hypotheses about where the real pain is into shipped, adopted products, and own the hiring, growth, and performance of the engineers on your team. Your success is measured the same way the team's is: by the value it delivers to customers, how quickly and steadily it ships, and how well its systems hold up as output grows.

You Will

• Build the team and help each person grow. Own performance management end to end, and use each engineer's career goals to shape what they work on.
• Stay close to customers, and bring your team with you. Get on customer calls, review session recordings, and know the top friction points in your area at any moment. Make sure your engineers see customer problems firsthand too.
• Hold the bar on solving the right problem. Partner with product and design to define the problem before choosing a solution, and push back on work that isn't grounded in customer evidence.
• Keep your hands in the work. Contribute meaningful code, know your domain's architecture and tech debt, and set the standard for quality. The balance will shift toward management as the team grows.
• Build AI-native, and verify it. Treat LLMs, agents, evals, and retrieval as standard building blocks. Hold a clear standard for how AI-assisted code is checked before it reaches customers.
• Make commitments the team keeps. Run a planning process that produces realistic plans, flag risks early, and deliver cycle after cycle.
• Make the team faster over time. Use shared engineering metrics to find bottlenecks and remove them. Know where the team's time goes, and pay down operational debt before it slows you down.
• Own what you run. Keep incidents rare and responses fast, share on-call load fairly, treat cost as a design input, and work with our security team to keep your area secure.
• Create a team where people do their best work. Build a culture that handles ambiguity well and makes everyone feel safe sharing ideas.

You Have

• Real‑world professional experience writing back end or data‑driven software in demanding environments.
• Strong hands‑on engineering skills. You've deployed production code to cloud environments, and you can still ship work you're proud of. Demonstrated experience working on large, complex problems.
• Experience leading a team, either as an engineering manager or as a tech lead who has taken on real people responsibilities like coaching, feedback, and hiring.
• A track record of staying close to customers, turning their problems into well‑scoped, shipped work, and delivering incremental releases from prototype to production.
• Experience running planning and delivery for a team that consistently hits its commitments.
• Comfort owning operations, including incidents, on‑call, and system cost.
• Strong written and verbal communication skills, and good judgment about when to handle something yourself and when to escape.

Nice to have, but not required

• Experience building production systems with LLMs, agents, evals, or retrieval.
• Experience using engineering metrics such as DORA or SPACE to improve how a team works.
• Background in trade, supply chain, compliance, or working with government customers.

This role is based in Brooklyn, NY, USA with hybrid work flexibility and candidates must be within commuting distance from our Williamsburg, Brooklyn officeUS Salary Range and Benefits

$240,000 - $285,000 USD

The salary range, to the extent specified for this role, is a good faith statement of the minimum and maximum levels of the annual based salary for the position. The base salary offered to a successful candidate will depend on a wide range of compensation factors, including, but not limited to, work experience, education and/or training, critical skills, and/or business considerations. Competitive equity grants are included in the majority of full time offers; and are considered part of Altana's total compensation package. Altana also offers either a discretionary bonus or a variable compensation plan depending on the role. Additionally, Altana offers top‑tier benefits for full‑time employees, including:

• Flexible Time Off: Altana operates with a Flexible Time Off (FTO) policy that gives you agency over your own time off so you can maximize your work‑life balance.
• Parental Leave: We offer industry leading Paid Parental Leave (PPL), providing 14 weeks of leave for non‑birthing, adoptive, and foster parents and up to 26 weeks of leave for birthing parents, all paid at 100% of your base salary.
• Health Benefits: We have a full suite of medical, vision, and dental benefits with generous employer contributions, designed to give you flexibility and choice for your individual health situation. Our high deductible health plan is 100% employer paid for employees and supplemented with an employer contribution to your Health Savings Account (HSA). There is also a Flexible Spending Account (FSA) option.
• Supplemental Benefits: Altana provides life, short‑ and long‑term disability, and AD&D insurance coverage, all at no cost to you, so you know that you and your loved ones are covered in case of an emergency.
• 401(k) Savings: Save for and invest in your future using our Fidelity 401(k) retirement savings program.
• Commuter Benefits: Save money on your commute by setting aside pre‑tax funds for public transit or parking!
• Wellness: Because we value mental and emotional health, every Altana employee has access to a free premium subscription to Calm, the #1 app for meditation, sleep, and mindfulness.
• Pet Insurance: Pets are family too! Keep them healthy with Wishbone insurance and / or our Total Pet vet service and telehealth discount plan.
• Employee Assistance Program: Free access to confidential personal support.
• Dependent Care FSA: You will have access to a Dependent Care FSA, which allows you to set aside pre‑tax funds for childcare expenses

Our Values

Our values are the core beliefs that shape who we are, what we stand for, and how we behave.They form the foundation of Altana’s culture and integrity and guide how we hire, design, build, and connect with each other and our customers.

• Trust: Our customers and partners entrust us with missions of the highest importance. We honor that by keeping our word, meeting commitments, and ensuring every action we take reinforces confidence in us. We rely on each other to deliver, to speak openly, and to hold ourselves accountable.
• Resilience: In a world of uncertainty and complexity, our work must withstand challenges, evolve with conditions, and ensure reliability over time. Resilience is both how we operate and what we deliver. It’s how we respond when things don’t go to plan –– we adapt, we support each other, and we keep moving forward.
• Stewardship: We are stewards of every mission we touch. Because our work impacts lives and futures, we hold ourselves accountable to delivering mission impact and never compromising. Our responsibility extends beyond individual projects to the broader system of global trade. We believe that stewardship starts from within so that we can bring focus, creativity, and excellence to our work. Each of us is personally responsible for fostering a workplace where people can thrive. And we are stewards of the greater good of the company. By holding ourselves and each other accountable, we build a culture of innovation and collective success that reflect the scale of our mission.
• Courage: Courage is what unlocks the seemingly impossible for our customers. It’s the core value that drives us make bold moves and take on big, complicated network problems—the ones others avoid. We know success isn’t guaranteed, but we have the audacious vision to believe a solution is possible and to build it. Courage fuels our growth mindset. It means embracing challenges that make us stronger, and it’s demonstrated by how we approach hard conversations and complex projects.

At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We’re proud to be an equal opportunity employer and welcome you to join as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate. We prohibit discrimination and harassment of any type, in any situation.

Offers related to employment at Altana will come from an Altana.ai email address. We will never ask for payment as part of the interview or onboarding process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Altana ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.