Senior Sales Engineer, Logistics

Altana; New York, Washington (NY, District of Columbia); Híbrido; USD 150.000 - 185.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Time Off

Parental Leave

Health Benefits

401(k) Savings

Commuter Benefits

Wellness program

Descripción de la vacante

Altana is hiring a Senior Sales Engineer to lead technical work with logistics providers and customs brokers. You will own demos, architecture conversations, and the narrative that moves deals from first call to signed order.

You will partner with Sales, Product, Engineering, and Implementation, translating field reality into product input and guiding integration paths for complex supply chain environments.

Formación

• 5+ years in pre-sales engineering or related roles selling technical software into trade, customs, logistics, or enterprise supply chain.
• Excellent presentation skills for technical and executive audiences.
• Track record of designing current-state to future-state workflows in multi-stakeholder settings.
• Fluency in systems architecture and integration: APIs, EDI, file transfers, data modeling.
• Ability to map customer problems to Altana solutions.

Responsabilidades

• Achieve mastery of the Altana product surface and run demos for brokerage operations staff, IT leadership, and executives.
• Design solutions mapping current workflows to future state and document gaps for customer validation.
• Discuss platform architecture: data models, APIs, EDI, and file-based integration patterns.
• Bridge commercial and product teams, translating field reality into product direction.
• Support sales with use cases for customs and trade, addressing stakeholder needs.
• Contribute to product development with input from customers and stakeholders.

Conocimientos

Pre-sales

Solutions consulting

Solution architecture

Technical software sales

Trade & logistics domain

Executive communication

Herramientas

APIs

EDI

Data modeling

File-based transfer

Descripción del empleo

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.

The Opportunity at Altana

As we scale our logistics business, we are hiring a Senior Sales Engineer to be the technical lead on Altana’s work with logistics service providers and customs brokers. Following our acquisition of Cervo, our product surface now spans transaction screening, shared product catalog, duty calculation, post-entry audit, and agentic entry writing, and the deals that win are the ones where someone can map a broker’s actual entry-writing workflow today, show them what it looks like on Altana, and prove the integration path is real. You’ll own that work: demos, solution design, architecture conversations, and the technical narrative that carries a deal from first call to signed order form.
You'll partner closely with Sales, Product, Engineering, and Implementation, and act as the voice of the customer back to our product and engineering teams. This is a high-leverage hire on a fast-moving vertical.

You Will

• Achieve mastery of the full Altana product surface area and run demos that hold up with brokerage operations staff, IT leadership, and executive buyers alike, whether it’s an impromptu whiteboard session or a prepared narrative demo
• Design solutions for complex customer environments, mapping current-state operational workflows to a credible future state on Altana, and documenting the gap between them in terms a customer recognizes as their own business
• Speak fluently to the technical architecture of the platform: data models, APIs, EDI and file-based integration patterns, and how Altana lands inside the systems logistics providers already run
• Serve as the bridge between the commercial and product organizations, translating field reality into product input and product direction into field-ready positioning
• Support the sales process with new and existing customers in the customs and trade space, identifying use cases that address stakeholder needs before they’ve been articulated
• Contribute to the Altana product development process in collaboration with product managers, data scientists, engineers, and customer-facing stakeholders

About You

• 5+ years in pre-sales engineering, solutions consulting, or solution architecture, selling technical software into trade, customs, logistics, or enterprise supply chain
• Excellent presentation skills, with the ability to communicate effectively to both technical and executive audiences
• A track record of current-state to future-state workflow design on genuinely complex, multi-stakeholder operational processes
• Working fluency in systems architecture and integration: APIs, EDI, file-based transfer, and data modeling, with enough depth to hold your own with a customer’s IT team
• The ability to correlate a customer’s specific business problems with Altana’s solutions
• Customs brokerage or freight forwarding operations experience is a strong plus, including familiarity with ABI, CargoWise, NetCHB, or HTS classification workflows
• You possess a passion for tackling complex challenges within global trade
• Nice to Haves:
  
  • You prototype. You can stand up a rough working artifact using modern AI tooling, notebooks, or low-code and put it in front of a prospect to shorten the feature feedback loop
  • Experience capturing voice of customer in a structured way and translating it into product input, primarily from prospects and secondarily from live accounts
  • Exposure to agentic or AI-assisted automation in a live operational setting

This role is based in New York or Washington, DC with hybrid work flexibility.

Salary Ranges and Benefits

New York City: $155,000 - $185,000 USD
Washington, DC: $150,000 - $175,000 USD

The salary range, to the extent specified for this role, is a good faith statement of the minimum and maximum levels of the annual based salary for the position. The base salary offered to a successful candidate will depend on a wide range of compensation factors, including, but not limited to, work experience, education and/or training, critical skills, and/or business considerations. Competitive equity grants are included in the majority of full time offers; and are considered part of Altana's total compensation package. Altana also offers either a discretionary bonus or a variable compensation plan depending on the role. Additionally, Altana offers top-tier benefits for full-time employees, including:

• Flexible Time Off: Altana operates with a Flexible Time Off (FTO) policy that gives you agency over your own time off so you can maximize your work-life balance.
• Parental Leave: We offer industry leading Paid Parental Leave (PPL), providing 14 weeks of leave for non-birthing, adoptive, and foster parents and up to 26 weeks of leave for birthing parents, all paid at 100% of your base salary.
• Health Benefits: We have a full suite of medical, vision, and dental benefits with generous employer contributions, designed to give you flexibility and choice for your individual health situation. Our high deductible health plan is 100% employer paid for employees and supplemented with an employer contribution to your Health Savings Account (HSA). There is also a Flexible Spending Account (FSA) option.
• Supplemental Benefits: Altana provides life, short- and long-term disability, and AD&D insurance coverage, all at no cost to you, so you know that you and your loved ones are covered in case of an emergency.
• 401(k) Savings: Save for and invest in your future using our Fidelity 401(k) retirement savings program.
• Commuter Benefits: Save money on your commute by setting aside pre-tax funds for public transit or parking!
• Wellness: Because we value mental and emotional health, every Altana employee has access to a free premium subscription to Calm, the #1 app for meditation, sleep, and mindfulness.
• Pet Insurance: Pets are family too! Keep them healthy with Wishbone insurance and / or our Total Pet vet service and telehealth discount plan.
• Employee Assistance Program: Free access to confidential personal support.
• Dependent Care FSA: You will have access to a Dependent Care FSA, which allows you to set aside pre-tax funds for childcare expenses

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.

Our Values

Our values are the core beliefs that shape who we are, what we stand for, and how we behave.They form the foundation of Altana’s culture and integrity and guide how we hire, design, build, and connect with each other and our customers.

• Trust: Our customers and partners entrust us with missions of the highest importance. We honor that by keeping our word, meeting commitments, and ensuring every action we take reinforces confidence in us. We rely on each other to deliver, to speak openly, and to hold ourselves accountable.
• Resilience: In a world of uncertainty and complexity, our work must withstand challenges, evolve with conditions, and ensure reliability over time. Resilience is both how we operate and what we deliver. It’s how we respond when things don’t go to plan –– we adapt, we support each other, and we keep moving forward.
• Stewardship: We are stewards of every mission we touch. Because our work impacts lives and futures, we hold ourselves accountable to delivering mission impact and never compromising. Our responsibility extends beyond individual projects to the broader system of global trade. We believe that stewardship starts from within so that we can bring focus, creativity, and excellence to our work. Each of us is personally responsible for fostering a workplace where people can thrive. And we are stewards of the greater good of the company. By holding ourselves and each other accountable, we build a culture of innovation and collective success that reflects the scale of our mission.
• Courage: Courage is what unlocks the seemingly impossible for our customers. It’s the core value that drives us make bold moves and take on big, complicated network problems—the ones others avoid. We know success isn't guaranteed, but we have the audacious vision to believe a solution is possible and to build it. Courage fuels our growth mindset. It means embracing challenges that make us stronger, and it’s demonstrated by how we approach hard conversations and complex projects.

At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We’re proud to be an equal opportunity employer and welcome you to join us as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate. We prohibit discrimination and harassment of any type, in any situation.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Altana ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.