Engineering Leader, Developer Tools & Observability

Rippling; New York (NY); On-site; USD 207,000 - 345,000; Full time

Job summary

Rippling, Inc. is seeking a Senior Engineering Manager for Tools and Observability to lead internal developer tooling and observability infrastructure at scale in the San Francisco Bay Area.

You will drive long‑term technical strategy, mentor engineers, and partner with cross‑functional teams to improve productivity, reliability, and incident response for production systems. The role requires 8+ years in software or infrastructure engineering and 4+ years in management, with a strong background

Qualifications

• 8+ years of software or infrastructure engineering experience.
• 4+ years of engineering management experience.
• Experience leading teams that build internal developer tools, platforms, or observability infra.
• Strong depth in distributed systems and cloud production environments.
• Experience with logging, metrics, tracing, or error-monitoring at scale.
• Developer experience mindset and ability to translate needs into tools.
• Strong operational judgment on troubleshooting, alerting and incident response.
• Experience developing senior engineers through mentorship.

Responsibilities

• Lead and grow a team responsible for internal developer tooling and observability infrastructure.
• Define the long‑term technical strategy and roadmap for developer productivity, tooling, and observability.
• Build and evolve internal tools and self‑service capabilities for developers.
• Own reliability, scalability, and usability of logging, metrics, tracing, and error monitoring systems.
• Partner with engineering teams to understand needs and drive adoption of shared tools.
• Establish best practices for instrumentation, alerting, and production debugging.
• Lead cross‑team initiatives to improve developer workflows and reduce operational overhead.
• Develop and mentor engineers while maintaining ownership and technical excellence.
• Drive observability coverage, platform performance, and cost efficiency.

Skills

Software engineering

Engineering management

Internal dev tools

Observability tooling

Distributed systems

Cloud environments

Developer experience

Cross-functional leadership

Tools

Observability tooling

Internal tooling

Job description

Rippling, Inc. is seeking a Senior Engineering Manager for Tools and Observability to lead internal developer tooling and observability infrastructure at scale in the San Francisco Bay Area.

You will drive long‑term technical strategy, mentor engineers, and partner with cross‑functional teams to improve productivity, reliability, and incident response for production systems. The role requires 8+ years in software or infrastructure engineering and 4+ years in management, with a strong background