Engineering Lead - plural

Polluxa, Inc.; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Plural, founded in New York, seeks a dynamic Tech Lead to work directly with customers and engineering to improve efficiency and output. You will collaborate with the CTO and CEO to demonstrate the transformative impact of our AI-driven platform for enterprise infrastructure, particularly around Kubernetes and cloud environments.

The ideal candidate blends technical depth with strong communication, stakeholder management, and a collaborative spirit, driving adoption and scalable customer success.

Qualifications

• Deep understanding of Kubernetes and cloud environments.
• Strong customer-facing and stakeholder management skills.
• Ability to communicate complex concepts to varied audiences.
• Experience working with executive leadership to drive adoption.

Responsibilities

• Engage directly with customers and guide engineering to improve efficiency.
• Showcase transformative impact to customers alongside CTO/CEO.
• Secure pilot wins by hands-on implementation of solutions.
• Collaborate with leadership to shape product and services based on feedback.
• Communicate complex concepts to diverse audiences.
• Drive Kubernetes strategy and cloud infrastructure adoption.

Skills

Kubernetes

Cloud environments

Infrastructure management

Customer-facing

Stakeholder management

Technical leadership

Job description

Founded in New York and backed by top-tier venture capital firms, Plural is the AI-native operating system for enterprise infrastructure. The AI era has triggered a 10x explosion in code output, but the infrastructure underneath is still managed at human speed. Plural changes that — giving DevOps and platform teams an agentic execution layer that reasons across their entire estate and takes action faster and safer than any human team can.

Our platform unifies the fragmented context spread across Kubernetes, Terraform, Git, observability, ticketing, and the cloud console into a single semantic graph. On top of that graph, we run always-on AI agents that investigate alerts, remediate CVEs, automate fleet-wide upgrades, and close infrastructure tickets — every action grounded in your real environment and surfaced as a reviewable pull request.

Most tools stop at observation. Plural executes.

The Plural team comprises exceptional talent from industry leaders such as MongoDB, Facebook, Amazon, and Bloomberg. Our values of transparency, inclusivity, open-mindedness, kindness, and excellence drive us to build something genuinely new at the intersection of AI and enterprise infrastructure.

WHAT WE’RE LOOKING FOR

We're looking for a dynamic Tech Lead who is both comfortable engaging directly with customers and working with the engineering team to improve efficiency and output. This role requires a unique blend of technical prowess, customer-facing skills, stakeholder management, and a collaborative spirit, as you'll be working closely with our CTO and CEO to showcase the transformative impact of our solutions and make our customer support scalable.

The ideal candidate will possess a deep understanding of Kubernetes, cloud environments, and infrastructure management, combined with the ability to communicate complex concepts to a variety of audiences.

If you're passionate about driving technological adoption, building strong customer relationships, and playing a pivotal role in our growth story, we want to hear from you.

WHAT YOU CAN EXPECT

• Play a pivotal role in securing pilot wins by getting hands on keyboard and implementing solutions, directly influencing the success and growth of Plural.
• Work closely with Plural’s leadership, including the CTO and CEO, gaining unique insights and contributing to high-level strategic decisions.
• Be part of a forward-thinking team that's pushing the boundaries of Kubernetes management.
• Develop and nurture strong relationships with clients, understanding their needs and use cases, and demonstrating how our solutions can solve their challenges.
• Enhance your expertise in Kubernetes, cloud environments, and infrastructure management through hands-on experience and challenges.
• Contribute to the shaping of our product and services based on customer feedback.