Engineering IT Support & Tooling Specialist

Sonyinteractiveentertainmentglobal; California (MO); On-site; USD 93,800 - 140,800; Full time

Benefits offered by this job

Medical, dental, vision insurance

Matching 401(k)

Paid time off

Wellness program

Employee discounts

Job summary

Sony Interactive Entertainment is seeking an IT Support Specialist in California. The successful candidate will enhance engineering support by owning key tools used by engineering teams, contributing to resolving issues and improving workflows.

This role emphasizes collaboration with multiple engineering teams to ensure optimal user experiences while identifying support gaps. Candidates should be proficient in MacOS, Windows, and Linux systems, along with the ability to engage in real-time support for engineers.

The position includes a competitive salary and a comprehensive benefits package, showcasing SIE’s commitment to employee wellness and engagement.

Qualifications

• Deep experience with MacOS, Windows, and Linux systems administration.
• Familiarity with modern endpoint management tools.
• Experience supporting developer tools, GitHub, and SaaS tooling.

Responsibilities

• Own and support tools used by engineering teams.
• Support engineering developer hardware.
• Proactively identify areas for improved support across IT workflows.
• Engage with a real-time support channel for engineering teams.

Skills

MacOS administration

Windows administration

Linux systems administration

Endpoint management tools

GitHub

SaaS tooling

Networking fundamentals

Scripting (PowerShell, Bash, Python)

Backup systems

Security fundamentals

Job description

Sony Interactive Entertainment is seeking an IT Support Specialist in California. The successful candidate will enhance engineering support by owning key tools used by engineering teams, contributing to resolving issues and improving workflows.

This role emphasizes collaboration with multiple engineering teams to ensure optimal user experiences while identifying support gaps. Candidates should be proficient in MacOS, Windows, and Linux systems, along with the ability to engage in real-time support for engineers.

The position includes a competitive salary and a comprehensive benefits package, showcasing SIE’s commitment to employee wellness and engagement.