Engineering Communications & Administration Manager

bhamgov; Birmingham (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

The City of Birmingham is seeking a Communications and Administrative Services Manager in the Engineering Department to ensure transparent public communication, efficient admin operations, and accurate financial management.

This role coordinates between residents, contractors, elected officials, and the City communications team, oversees invoicing and payment processing, maintains records and website content, and supports engineering services delivery.

Qualifications

• Bachelor’s degree in Public Administration, Communications, Business Administration, Marketing, Journalism, Construction Management, or a related field.
• Five (5) years of progressively responsible experience in municipal administration, public communications, engineering administration, public works, finance, or a closely related field.
• Experience with public communications, contractor payment processing, and administrative support in a governmental or engineering environment.
• Valid driver’s license.

Responsibilities

• Develop and implement communication strategies to inform residents, businesses, and stakeholders about roadway, utility, and infrastructure projects.
• Prepare public notices, website updates, project fact sheets, and other public information materials and send to City communications team for review and approval.
• Coordinate public outreach efforts, public meetings, open houses, and project communications with the City’s communications team.
• Prepare and/or edit City staff reports for submission to the City Commission to assist both the Engineering Director and Deputy Engineering Director.
• Respond to inquiries from residents, businesses, media representatives, and elected officials regarding engineering projects and departmental activities.
• Maintain and update the Engineering Department’s website, project information pages, maps, schedules, and online resources.
• Prepare, review, and process contractor invoices, progress payments, purchase orders, and payment requests in accordance with City policies and construction contracts.
• Coordinate with contractors, consultants, finance staff, and project managers to ensure timely payment processing and accurate financial documentation.
• Maintain financial records for capital improvement projects, grants, and departmental expenditures.
• Track project budgets, expenditures, and payment status for multiple construction projects.
• Coordinate and prepare responses to Freedom of Information Act (FOIA) requests in accordance with applicable laws and City policies.
• Maintain departmental records, contracts, correspondence, reports, permits, and project documentation.
• Assist with bid openings, contract administration, document preparation, and procurement activities.
• Prepare reports, presentations, agendas, meeting minutes, and correspondence for City Commission, boards, commissions, and department leadership.
• Coordinate administrative support functions for engineering staff and construction management activities.
• Recommend and implement improvements to administrative procedures, communication practices, and customer service processes.
• Provide administrative support for emergency response and public infrastructure incidents as needed.
• Perform other related duties as assigned.

Skills

Public communications

Written communication

Project management

Customer service

Multitasking

Interpersonal skills

CMS familiarity

MS Office

Public records management

FOIA knowledge

Education

Bachelor’s degree

Tools

Microsoft Office

CMS

Financial software

GIS mapping

Job description

The City of Birmingham is seeking a Communications and Administrative Services Manager in the Engineering Department to ensure transparent public communication, efficient admin operations, and accurate financial management.

This role coordinates between residents, contractors, elected officials, and the City communications team, oversees invoicing and payment processing, maintains records and website content, and supports engineering services delivery.