Engineering Associate

CSM Corporation; Waukesha (WI); On-site; USD 34,000 - 52,000; Full time

Job summary

CSM Corporation is seeking an on-site maintenance associate to support engineering operations across hotel property, equipment and grounds. The role emphasizes preventive maintenance, asset protection and exceptional guest service.

Requirements include 2+ years in maintenance, a High School diploma or GED, and a valid driver’s license. Certification in CPO or appliance repair is preferred or obtainable as needed.

Qualifications

• 2+ years of maintenance experience preferred.
• High School diploma or GED required; CPO and appliance repair certifications desired or obtainable.
• Must have a valid driver's license with safe driving record.

Responsibilities

• Assist in maintenance and repair of hotel property and equipment.
• Collaborate with Chief Engineer on preventive maintenance and inspections.
• Respond to guest requests with high-level service.
• Drive and operate maintenance equipment as needed.
• Maintain safe, clean work areas in compliance with regulations.
• Attend required department meetings.

Skills

Maintenance experience

Attention to detail

Customer service focus

Teamwork

Education

High School diploma or GED

CPO certification desired

Appliance repair certification desired

Job description

This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of quality to ensure guest satisfaction.

Schedule Requirements

Must be available to work weekends on a rotation, and have flexibility.

• Learns and demonstrates the ability to maintain property assets.
• Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures.
• Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
• Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.
• Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance.
• Personally sets a strong example for other associate through exceptional guest service.
• Assesses and evaluates property assets through preventative maintenance.
• Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
• Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
• Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
• Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
• Drives carts, bobcats, and ice surfacing machines.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed.
• Follows all CSM procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.
• Adheres to CSM attendance policy, general work rules and department procedures.
• Attends all required department and hotel meetings.

Competencies/Skills Required

2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Education

High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers’ license with safe driving record.

Physical Requirements

Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.