Maintenance Technician

Hilton-Garden-Inn; Charleston (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

Hilton-Garden-Inn in Charleston, South Carolina, is seeking a Maintenance Technician to assist in hotel repairs and preventative maintenance. You’ll ensure maintenance quality standards are met while providing excellent service to guests.

The ideal candidate will possess strong knowledge of electrical, HVAC, and plumbing systems, along with a high school diploma. This role requires physical abilities for hands-on work while maintaining service-centric hospitality.

Qualifications

• Working knowledge of electrical, HVAC, and plumbing systems.
• Must possess a high school diploma or an equivalent qualification.
• Ability to communicate in English; knowledge of another language is a plus.

Responsibilities

• Assist the Chief Engineer with hotel maintenance tasks.
• Perform preventative maintenance and repairs as needed.
• Maintain hospitality standards while interacting with guests.

Skills

Electrical knowledge

HVAC knowledge

Plumbing knowledge

Use of hand and power tools

Guest service

Education

High School diploma or equivalent

Tools

Maintenance equipment

Power tools

Job description

Description

Assists the Chief Engineer or Lead Maintenance Technician in the functioning of the hotel. Performs repairs and preventative maintenance work to ensure the hotel maintenance quality standards are achieved and maintained. Provides excellent guest service in an efficient, courteous professional manner; following LBA standards of friendly hospitality while adhering to guidelines and procedures.

Prerequisites

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

• Working knowledge of: electrical, HVAC, and plumbing along with a working knowledge of preventative maintenance.
• High School diploma or equivalent.

Summary of Essential Job Functions

• Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push or pull 100 pounds unassisted and lift and/or carry 60 pounds unassisted.
• Must be able to stand for eight hours, bend, stretch, reach, climb ladders, crawl, kneel and be low to the ground when necessary, sometimes for extended periods of time.
• Must be able to see and hear.
• Must be able to speak and read English, the ability to communicate in another language may be helpful.

Required Knowledge, Skills and Abilities

Knowledge

• The methods, practices, tools, equipment, and materials used in a variety of building and mechanical trades.
• Occupational hazards in the use of power tools and equipment, and of necessary safety precautions.
• Repairs and maintenance of furniture and fixtures within the hotel.
• Safety and security measures. Report or correct any hazardous conditions observed immediately.
• Guidelines for training checklist of areas to be maintained.

Skills

• Use and care of hand and power tools and equipment appropriate to the area assignment.
• Perform preventative maintenance and repairs as well as general maintenance on property grounds.
• Assist with guest issues, be professional and maintain a hospitable caring attitude.

Abilities

• Practice Safety Standards at all times.
• Must be able to work as a team member.
• Comply to all standards.
• Remain service centric.
• Communicate professionally with guests and co-workers.
• Must be able to exercise discretion to maintain guest privacy.

Specific Responsibilities

1. Maintain facility using consistent preventative maintenance guidelines.
2. Ensure all maintenance equipment is in working order.
3. Perform tasks as assigned: preventative maintenance, repairs, complete documentation.
4. Assist with houseman duties when assigned.
5. All other duties as assigned and within the realm of physical capabilities

Working Conditions / Special Requirements

• This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
• Standing, walking for long periods of time while maintaining a friendly professional image.
• May be required to spend long periods of time outdoors in heat/cold.
• May be required to work any day/shift, including nights and weekends.

Positions for Possible Advancement

• Chief Engineer