Engineer Technologist

Spencer Ogden; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Spencer Ogden seeks an Engineering Technologist to support electric distribution engineering activities, assisting with design, development, and execution of utility work orders in field and office settings.

You will review data, coordinate with customers and engineers, prepare cost estimates, and help develop distribution projects from concept through energization, adhering to safety and company standards.

Qualifications

• Associate degree or equivalent in engineering technology or related field.
• Experience in electric utility operations, distribution design or engineering support.
• Ability to interpret engineering drawings, maps and technical documents.
• Strong communication and customer service skills.

Responsibilities

• Review Work Management System for new and updated work orders.
• Assist with design of electric distribution work orders.
• Contact customers by phone, email or text for updates and coordination.
• Conduct field visits to gather data and support design development.
• Prepare construction and design packages per company standards.

Skills

Communication skills

Customer service

Field and office work

Education

Associate degree in Engineering Technology or related field

Tools

Maximo

DesignLite

GIS

CAD

MS Office

Job description

The Engineering Technologist supports electric distribution engineering activities by assisting with the design, development, and execution of utility work orders. This role performs technical design work, field evaluations, customer interactions, and project support for distribution system improvements, new service requests, and asset-related projects under the guidance of more senior engineering staff.

Key Responsibilities

• Review the Work Management System daily for new work orders and updates to existing customer-facing work orders.
• Assist with the development and design of electric distribution work orders.
• Contact customers via phone, email, or text to address questions, provide updates, and coordinate project activities.
• Conduct field visits to gather data, evaluate existing infrastructure, and take field notes for design development.
• Assist in the design of new electric service installations for residential and commercial customers, including primary and secondary distribution facilities, in accordance with applicable utility standards.
• Utilize DesignLite and other company systems to create and modify distribution designs and work orders.
• Prepare construction and design packages in accordance with company standards and specifications.
• Provide cost estimates to customers when applicable.
• Coordinate with engineers, project managers, construction personnel, and customers throughout project execution.
• Support distribution line relocations, equipment replacements, customer service requests, and routine utility projects.
• Monitor active projects and assist in resolving construction-related issues until service is energized and meters are installed.
• Review project documentation for accuracy and completeness.
• Adhere to all company safety requirements and utilize required PPE during field activities.

Minimum Qualifications

• Associate degree in Engineering Technology or a related technical field; or equivalent combination of education and experience.
• Experience in electric utility operations, distribution design, drafting, engineering support, construction, or related technical work.
• Basic understanding of electric distribution systems and utility infrastructure.
• Ability to interpret engineering drawings, maps, and technical documents.
• Strong communication and customer service skills.
• Proficiency with Microsoft Office applications and technical software systems.
• Ability to work both in the field and office environment.

Preferred Qualifications

• Prior electric utility experience.
• Exposure to distribution design or utility work order development.
• Experience supporting customer service or asset replacement projects.
• Familiarity with Maximo, DesignLite, GIS, CAD, or utility design software.
• Experience interacting directly with residential or commercial utility customers.

Additional Information

• Standard schedule is 40 hours per week.
• During major storm restoration events, candidates may have the opportunity to support damage assessment or scouting efforts, including overtime opportunities.
• No hands-on electrical construction work is required.
• Required PPE includes hard hat, EH-rated safety footwear, high-visibility vest, and work gloves as appropriate for field activities.