Engineer, Service

Progress Rail; Kansas; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive Salary

401(k) plan with company match

Medical/Dental/Vision/Life/Disability

Education Assistance Program

Relocation benefits

Job summary

Progress Rail in Kansas City seeks a skilled field technician to diagnose, repair, and optimize locomotive components. You will interact with customers, interpret engineering drawings, and implement corrective actions to improve reliability and performance.

This role emphasizes safe work practices, data tracking, and collaboration with the shop team on complex service issues. Candidates should have an associate degree or equivalent experience, with preferred BSME/BSEE training.

Qualifications

• Associates degree or equivalent experience is required.
• BSME or BSEE degree preferred.
• Willingness to relocate and work a multi-shift schedule.

Responsibilities

• Represent Progress Rail Locomotive Inc. regarding product service difficulties, causes and corrections.
• Provide technical advice to customers regarding proper facilities, tooling, maintenance practices, and operation of product to maximize reliability and performance.
• Assist customers with investigating and correcting product difficulties.
• Monitor equipment performance providing sales/service management with regular reports and recommendations for technical problem solutions.
• Maintain safe practices and good housekeeping.
• Train and develop new employees (hourly and salaried).
• Maintain records on work and modifications performed, and analyze data and report results.
• Ensure all governmental agency inspection requirements and/or procedures are accounted for and documented.

Skills

Oral and written communication

Interpersonal skills

Analytical ability

Mechanical aptitude

Electrical aptitude

Read engineering drawings

Shop practices

Willingness to relocate

Multi-shift operation

Education

Associates degree

BSME or BSEE Degree

Job description

City

Kansas City

State:

Kansas

Company Description

Progress Rail stands at the intersection of legacy and innovation-driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world's largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company's products are in operation across more than 100 countries-powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting‑edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail-they are making history every day.

Key Job Elements

• Represent Progress Rail Locomotive Inc. regarding product service difficulties, causes and corrections;
• Provide technical advice to customers regarding proper facilities, tooling, maintenance practices, and operation of product to maximize reliability and performance;
• Assist customers with investigating and correcting product difficulties;
• Monitor equipment performance providing sales/service management with regular reports and recommendations for technical problem solutions;
• Maintain safe practices and good housekeeping;
• Train and develop new employees (hourly and salaried);
• Maintain records on work and modifications performed, and analyze data and report results;
• Ensure all governmental agency inspection requirements and/or procedures are accounted for and documented;
• Frequent contact with customers;
• Effective contact with others;
• Promote good group relations;
• Research/coordinate special tool and material requirements;
• Assist in the investigation and documentation of product warranty issues;
• Effectively update daily shop reports as required;
• Assist in the identification, investigation, and resolution of product reliability and performance issues;
• Prepare task procedure documentation/instructions to effectively communicate requirements to the shop workforce;
• Identify and report warranty and charge back items;
• Perform all responsibilities in accordance with, "Our Values in Action, Caterpillar's Code of Conduct.".

Education / Training

Required:

• Associates degree or equivalent experience.

Preferred:

• BSME or BSEE Degree.

Qualifications and Experience

Required:

• Medium level of oral and written communications skills;
• Medium level of interpersonal skills to work effectively with customers and workforce;
• Medium level of analytical ability where problems are complex;
• Medium level of mechanical and electrical aptitude;
• Knowledge of fundamental inspection and reliability procedures and processes;
• Ability to read Engineering drawings;
• Knowledge of shop practices and basic machinery;
• Willingness to relocate;
• Ability to work as a part of a multi shift seven (7) day a week operation.

Essential and Physical Activities Functions:

• Strength - Must be able to lift, carry, push or pull up to 50 lbs.;
• Motion - Walking frequent. Sustained bending, crouching, stopping, kneeing, squatting and overhead reaching and climbing ladders;
• Vision/Hearing Requirements - Must be able to follow written and verbal instructions and hear audible alarms. Ability to identify colors;
• Work Environment - Works on varied surfaces, concrete floors, gravel, locomotive floors. Works at varied heights from floor level to tops of locomotives. Work in confined spaces. Non-temperature control environment, all weather conditions with high noise and high dust levels;
• Emotional Demands - Due to the working environment, noise, dust, personal protective equipment, employee must be comfortable working alone;
• Safety - Safety Sensitive positions because it works in and around active tracks, rail cars, locomotives, and other moving equipment. Employee must abide by all safety protocols, health/medical screenings and utilize all required PPE. Included but not limited to metatarsal boots, safety glasses, gloves, respirators, hearing protection, etc.

This position is eligible for relocation benefits.

Benefits

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.

• Competitive Salary
• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
• Medical/Dental/Vision/Life/Disability Insurance
• Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
• Flexible Spending Accounts
• Paid Vacation
• Paid Holidays
• Paid Time-Off (PTO)
• Employee Assistance Plan
• Education Assistance Program
• Employee Recognition Programs
• Site specific Production and Incentive Plans
• Site specific Step and Skill Level Wage Adjustment Plans
• Site Specific Relocation and Sign-on Bonus Programs

*Benefits eligibility varies by job position, full-time/part‑time and regular/temporary status. The provisions of the plan documents control such benefits.

Subject to position, eligibility, and plan guidelines.

EEO

Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Job Category

Marketing, Sales and Service

PRS Facility Location

Cstm BNSF - KS Kansas City - 344