Engineer - Mobility

Roundel; Brooklyn Park (MN); Hybrid; USD 75,000 - 136,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Job summary

Target is seeking an Engineer to support a large mobile device infrastructure, spanning headquarters, stores, and distribution centers. You will manage device profiles, MDM configurations and ensure security, reliability, and scalable patterns across Android and iOS platforms.

You will collaborate with Security, Infrastructure, Support and Development teams, lead hardware upgrades, and provide advanced engineering support to ensure optimal device health and performance nationwide.

Qualifications

• 4-year degree or equivalent experience in technical troubleshooting and hands-on enterprise work
• MDM expertise with managing large fleets of devices and policy enforcement
• Experience with Android and iOS device platforms, security, and patch management

Responsibilities

• Support a large mobile device infrastructure across Target stores and distribution centers
• Lead configuration, installation and maintenance of mobile devices
• Manage enterprise device profiles, MDM configuration and compliance
• Improve availability, reliability and stability of hardware platforms
• Collaborate with Security, Infrastructure, Support and Development teams
• Plan and execute hardware/software upgrades
• Provide 3rd line engineering support to customer support teams
• Analyze monthly incident trends and SLA adherence to improve stability
• Support on-premise and cloud-hosted MDM solutions for iOS and Android devices

Skills

Mobile devices management

MDM expertise

Android

iOS

Cloud computing

Education

4-year degree or equivalent experience

Tools

Android Studio

Android SDK

ADB

Job description

The pay range is $75,400.00 - $135,700.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family.

Benefits

• Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.
• Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

As an Engineer, you serve as one of the technical anchors for the mobile engineering team that supports a product. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. Use your technology acumen to apply and maintain knowledge of current and emerging technologies within Target's Mobile technology domain. Serve as an expert resource to create and improve standards and best practices to ensure stability, high-performance, scalability, repeatable, and secure deliverables. Provide the team with thought leadership to promote re-use and develop consistent, scalable patterns. Provide suggestions for handling routine and moderately complex technical problems Lead and participate in implementation activities, ensuring architectural and operational requirements met. Assist in providing new standards and best practices to monitor, test, automate, and maintain IT components or systems. Stay current with Target's technical capabilities, infrastructure, and technical environment.

The Team The Mobility Infrastructure team manages core mobile device capabilities at Target spanning headquarters, stores, and distribution centers, totaling 2,000+ locations. Agile team that enjoys solving complex business problems to enable device consistency across Target's array of device platforms for our guests and team members. As a team, we are continuously evolving and growing to improve the health and stability of our device platforms and to give store and distribution center team members a better experience every day. If any of this excites you, we would love to have you join us!

Responsibilities

• Support a large mobile device infrastructure of (over 200K devices) that includes multiple hardware platforms across all Target stores and distribution centers.
• Lead efforts related to the configuration, installation and ongoing maintenance of mobile devices
• Responsible for creation, configuration and maintenance of enterprise device profiles, mobile device management configuration and compliance
• Provide continuous process improvement related to availability, reliability and stability for owned hardware platforms
• Communicate and coordinate with project team, partners, and stakeholders
• Assist with planning and execution of hardware/software upgrades
• Provide 3rd level engineering support to our customer support teams
• Analyze monthly performance reporting to understand incident trends, SLA adherence, hardware break/fix service call metrics to improve/maintain stability
• Collaborate with multiple partner teams spanning Security, Infrastructure, Support and Development in your daily activities
• Provide technical input during large hardware/software implementations to ensure that all equipment is properly installed, configured, secured, and maintained
• Apply your subject matter expertise to resolve issues during cross team SWAT efforts
• Support on premise and cloud hosted enterprise Mobile-Device Management (MDM) solutions for Mobile Device users which includes iOS and Android(rugged)

About you

• 4-year degree or equivalent experience with technical troubleshooting and hands-on experience in an enterprise environment
• Enterprise experience managing a large wireless printer environment
• Mobile Devices (handhelds, tablets, kiosks, wearables, printers)
• Mobile Device Management (MDM): Expertise in managing and maintaining mobile devices through MDM enterprise solutions
• Operating Systems - Android (rugged), iOS LAN, WLAN, WAN Communication and Authentication infrastructure
• Network and Data Security: Knowledge of network security and data security principles
• Familiar with Android application development tools, including Android Studio, Android SDK, ADB Assist with OS patch management and application lifecycle management
• Problem-solving and Troubleshooting: Ability to diagnose and resolve technical issues related to mobile devices and their management
• Communication and Collaboration: Strong communication and collaboration skills to work with various teams and stakeholders
• Work with internal stakeholders, vendors, and business units to set direction for the systems we manage and identify enhancement opportunities
• Document system configurations, procedures, and troubleshooting steps

Desired Experience

• Experience working with agile methodologies (e.g. user stories, iterative development, etc.)
• Cloud Computing: Experience managing mobile devices in a Cloud environment

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target's needs.

A Hybrid/Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

Click here if you are curious to learn more about Minnesota.

Benefits Eligibility

Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Target is one of the world's most recognized brands and one of America's leading retailers. We make Target our guests' preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop. We'll contact you if you're selected for next steps. In the meantime, follow us at A Bullseye View for the latest news.

Our Benefits

• We care about and invest in you as a team member, so that you can take care of yourself and your family.
• Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.
• Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.
• Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.