Engineer II, Software

CarMax Business Services; Richmond (VA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

CarMax Business Services in Richmond is seeking a Full Stack Engineer II to design and build web applications that enhance customer service and collections. Candidates should have a Bachelor's degree in a related field, 3+ years of experience in full-stack development, and proficiency in Angular, C#, and .NET. The position entails significant collaboration with business stakeholders and a hybrid work arrangement. Ideal applicants will thrive in dynamic technological settings and contribute to the continual improvement of application performance.

Qualifications

• 3+ years of professional experience building full-stack web applications.
• Strong understanding of secure coding practices and handling sensitive data.
• Experience writing unit and integration tests.

Responsibilities

• Design and build web applications for customer service and collections.
• Develop responsive user interfaces and integration services.
• Support the full software lifecycle and continuously improve application performance.

Skills

Angular 17+

C#

.NET 8+

YARP

SQL

RESTful APIs

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field

Tools

Microsoft Azure

Git

GitHub

Job description

About this job

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Engineers II research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!

What you will do – Essential Responsibilities

• Design and build web applications that support customer service and collections associates in a high-volume call center environment.
• Develop responsive, intuitive user interfaces and middle-layer services that integrate with enterprise systems, including CarMax Auto Finance’s loan accounting platform (Alfa).
• Work closely with business stakeholders, operations teams, and technology partners to translate servicing and collections processes into effective tools and workflows.
• Build and maintain APIs and integration services that connect the web application to backend systems and third‑party services.
• Support the full software lifecycle, including design, development, testing, implementation, and production support.
• Continuously improve application performance, usability, and reliability to support associates who rely on these tools every day.

Purpose of the role

It takes a passion for technology and problem‑solving to build applications that make a real difference in how associates serve customers. In this role, you will work collaboratively with business and technology partners to design and deliver web applications and integration services that support customer service and collections operations. You will be involved throughout the development lifecycle—from understanding user needs and exploring solutions, to building, testing, and deploying reliable, scalable applications that solve complex business problems.

Qualifications and Requirements

Basic Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent combination of education and experience).
• 3+ years of professional experience building full‑stack web applications, including modern front‑end UIs and middle‑tier / API services.
• Proficiency with:
  • Angular 17+ (with Angular Material) for responsive, component‑based UIs
  • C# and .NET 8+ for backend services and BFF patterns
  • YARP for API routing and reverse‑proxy integration
  • SSO Auth + mTLS for secure inter‑service communication
• Experience designing, building, and consuming RESTful APIs that integrate with enterprise systems.
• Working knowledge of relational databases (Microsoft SQL Server, Oracle, or similar) — ability to write and optimize basic SQL queries and understand relational data models.
• Strong understanding of secure coding practices, authentication/authorization, encryption, and handling sensitive data (PII).
• Experience writing unit and integration tests (Spectator + Jasmine and Playwright preferred) and working with Git / GitHub for version control and reusable libraries.
• Comfort working in Microsoft Azure environments and a willingness to adopt AI‑assisted development tools (GitHub Copilot and OpenCode) to accelerate delivery.

Preferred Qualifications

• Experience building internal operational or workflow applications (customer service, servicing, collections, or similar business‑critical tools).
• Integration experience with financial systems, accounting platforms, or other enterprise systems.
• Familiarity with microservices, service‑oriented architecture, or distributed systems.
• Agile development experience and comfort working directly with business stakeholders to translate requirements into technical solutions.
• Knowledge of CI/CD pipelines, build automation, release management, and IIS configuration.
• Experience with automated performance testing or working in regulated data environments.

Software Specific Qualifications and Requirements

• Proficiency in C# and the .NET / .NET Core framework for building web applications and backend services.
• Experience developing responsive web front‑end applications using HTML5, CSS3, JavaScript, and modern JavaScript frameworks (e.g., Angular).
• Experience implementing server‑side logic, business services, and API integrations (REST required, SOAP a plus).
• Experience working with data storage solutions including Microsoft SQL Server, Oracle, Azure data services, or Snowflake.
• Understanding of authentication, authorization, encryption, and secure handling of sensitive data (PII).
• Experience developing reusable code and shared libraries and using version control systems (Git, GitHub, NuGet).
• Experience writing unit tests and integration tests to ensure application reliability and maintainability.
• Experience deploying and supporting applications in Microsoft Azure environments.

Experience in the following preferred:

• Advanced SQL development, including stored procedures, scripting, and data modeling in Microsoft SQL Server.
• Experience with automated testing and performance testing.
• Experience working in distributed or service‑oriented architectures.
• Experience with Continuous Integration and Continuous Deployment (CI/CD) pipelines (e.g., TeamCity or similar tools).
• Experience configuring and supporting web applications in IIS.
• Experience with build automation, environment configuration, and release management.
• Experience developing internal operational systems such as customer service, servicing, collections, or workflow applications.
• Experience working with financial systems or regulated data environments.

Work Location and Arrangement

This role will be based out of the Richmond Midtown Office and have a Hybrid work arrangement.

• Associates based in Richmond work on‑site 4 days per week.

Work Authorization

Applicants must be currently authorized to work in the United States on a full‑time basis.

Equal Opportunity

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Reasonable Accommodation

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.