Engineer II, Field Software

ASM; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

ASM is seeking a Field Software Engineer in Austin, TX, to help bring ASM's semiconductor equipment to life by supporting software that drives robotics, valve systems, temperature controllers, and other advanced hardware.

You will work with global engineering experts and customer teams to troubleshoot issues, refine specifications, and ensure reliable tool performance in real-world manufacturing environments.

Qualifications

• Bachelor's degree plus 3 years of experience.
• Strong analytical and problem-solving skills.
• Software development experience in C++, C#, or Python.
• Ability to read code and work effectively in a debugger or IDE.

Responsibilities

• Support software development for ASM semiconductor equipment, including testing and deployment.
• Triage mechanical, electrical, and software issues across tool environments.
• Lead customer escalation calls with field support engineers and customers.
• Collaborate with QA and Support to incorporate bugs into regression testing.
• Define feature specifications with customers and contribute to bug fixes or small enhancements.
• Author, review, and update system specifications, software designs, and tests.
• Investigate inquiries, perform analyses, and propose solutions.
• Participate in system design discussions and cross-functional reviews.
• Represent customer needs to internal engineering teams.
• Support customer software upgrades and validate use cases before deployment.

Skills

C++

C#

Python

Analytical skills

Education

Bachelor's degree in Computer Science/Computer Engineering

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Job Mission

As a Field Software Engineer, you help bring ASM's semiconductor equipment to life by supporting the software that drives robotics, valve systems, temperature controllers, and other advanced hardware. You will work closely with global engineering experts and customer teams to troubleshoot issues, refine specifications, and ensure our tools deliver reliable performance in real-world manufacturing environments.

Your work connects our most advanced technologies with the customers who depend on them, enabling the next generation of semiconductor innovation.

What You Will Be Working On

• Support Software Design Engineers in developing, testing, deploying, maintaining, and improving software for ASM semiconductor equipment.
• Triage mechanical, electrical, and software issues across complex tool environments.
• Lead customer escalation calls with field support engineers and customers.
• Collaborate with QA and Support teams to incorporate replicated bugs into regression testing.
• Work with customers to define feature specifications and contribute to bug fixes or small feature enhancements.
• Author, review, and update system specifications, software designs, test plans, and related documentation.
• Investigate internal and external inquiries, perform analyses, and propose solutions or alternatives.
• Participate in system design discussions and cross-functional engineering reviews.
• Represent customer needs and priorities to internal engineering teams.
• Support customer software upgrades and validate customer-specific use cases before deployment.

What We Are Looking For

• Bachelor's degree in Computer Science, Computer Engineering, or a related discipline, plus 3 years of experience.
• Strong analytical and problem-solving skills.
• Software development experience in C++, C#, or Python.
• Ability to read code and work effectively in a debugger or IDE.

What Sets You Apart

• Machine control software, including semiconductor equipment.
• Windows and real-time operating systems.
• Multi-threaded or real-time applications.
• Graphical user interfaces.
• Device drivers or interrupt-driven software.
• Data communications, networking, or EtherCAT.
• Dynamic scheduling algorithms with deadlock avoidance.
• Programming tools such as debuggers, text editors, application builders, and configuration management tools.
• Ability to read and translate software functionality into new implementations.
• Ability to understand specifications, design documents, communication interfaces, and API descriptions.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.