Engineer II

Sage Hospitality Group; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

Paid time off

401(k) with employer matching

Tuition Reimbursement

Employee discounts

Job summary

Sage Hospitality Group's C. Baldwin hotel in Houston seeks an A/V technician to manage the setup, operation, and ongoing maintenance of audio-visual equipment for meetings and events.

You will install hardware, troubleshoot issues, train users, and coordinate with vendors while ensuring guest satisfaction and smooth event delivery.

Qualifications

• Highschool Diploma or Equivalent required.
• Prior audio/visual experience preferred.
• Familiar with audio visual concepts and basic hardware/software.
• Experience with audio, video, control systems and related technology.
• Familiar with personal computers, servers, and networks.

Responsibilities

• Install and set up audio-visual hardware for end users.
• Assist in installation/maintenance of AV hardware and software under supervision.
• Perform routine room setups and other operational tasks.
• Perform preventative maintenance on AV equipment.
• Test, evaluate, and install AV equipment; troubleshoot basic issues.
• Provide training on hardware and software use to users.
• Coordinate with vendors when necessary.
• Set up cabaret stage entertainment and other events.
• Document installation, maintenance, troubleshooting, licensing, configuration, and network connectivity.
• Prepare progressive reports for work performed; pull and terminate low voltage cable.

Skills

Audio-visual concepts

Guest service excellence

Troubleshooting

Team coordination

Event setup

Education

Highschool Diploma or Equivalent

Tools

AV hardware

Video/Projection equipment

Control systems

Networking basics

Job description

Why us?

Be part of a unique hotel: C. Baldwin is inspired by Charlotte Baldwin Allen, known as the “Mother of Houston,” and celebrates her pioneering, entrepreneurial, and leadership spirit.

Professional growth: Sage is committed to supporting the personal and professional growth of its employees and helping team members reach their full potential.

A creative and entrepreneurial environment: We value people who are creative, independent, take initiative, and are not afraid to bring new ideas to the table.

Make an impact in the community: Sage encourages its team members to make a positive impact in the communities where they live and work.

Hilton + Sage experience: Working at C. Baldwin means being part of a Curio Collection by Hilton hotel and Sage Hospitality Group.

Opportunities to learn and grow: With multiple departments, including rooms, food & beverage, restaurants, bars, and events, team members have opportunities to develop their skills and grow within hospitality.

Employee benefits: Depending on the position, benefits may include 401(k), PTO, holidays, medical and dental insurance, and opportunities for career development.

Job Overview

As an A/V technician you're responsible for operational availability, maintenance, set up and overall operation of company audio visual applications and hardware. Main job function is to set up meeting rooms with A/V equipment.

Responsibilities

• Responsible for installation of audio-visual hardware for end users.
• Assists in the installation of advanced audio visual hardware and software under the direction of the AV Management.
• Performs routine tasks like room setups or other operational tasks as defined.
• Performs preventative maintenance on audio visual hardware.
• Test, evaluate, and install audio visual equipment
• Troubleshoots basic hardware and software problems for end users
• Provides basic training on hardware and software use.
• Facilitates assistance from hardware and software vendors when necessary.
• Setup and maintain cabaret stage entertainment and other special events
• Devises documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity.
• Prepares progressive reports for all work performed.Pull and terminate low voltage cable

Qualifications

Education/Formal Training

Highschool Diploma or Equivalent

Experience

Prior audio/visual experience preferred

Knowledge/Skills

• Familiar with audio visual concepts
• Excellent Guest Service
• Experience with audio, video, control systems and like technology
• Experience in systems integration
• Familiar with personal computers, servers, and like technology

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling, bending, kneeling and carrying required frequently to perform duties
• Able to climb stairs and ladders.
• Ability to hear portable radio, fire alarms, machinery, guests.
• Ability to inspect, maintain equipment.

Environment

Prolonged standing, walking, bending, reaching, and lifting.

Benefits

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee assistance program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program