Engineer I, IT User Supp (IT Support Desk Technician)

Default Brand; Chandler (AZ); Sur place; USD 52 000 - 72 000; Plein temps

Résumé du poste

Ultra Clean Technology is seeking an Engineer I, IT User Supp to join our Chandler, AZ office. You will provide desktop and user support, manage hardware/software issues, and assist with IT tasks across the organization.

The ideal candidate has 3+ years of desktop support experience, familiarity with Windows Server environments, Active Directory, and Office productivity tools. Strong communication and timely problem-solving are essential for success.

Qualifications

• 3+ years of desktop support experience in a medium to large network.
• Familiar with Windows Server environments, Active Directory and office tools.
• Ability to set up remote access and support networked printers and devices.

Responsabilités

• Respond to IT assistance requests via phone, ticketing system, and email.
• Diagnose and resolve hardware and software issues on desktops and laptops.
• Roll out hardware/software and track resolutions.
• Assist with user training and documentation.

Connaissances

Desktop support

Windows Server

Active Directory

Remote access

Microsoft Office

Printer support

Customer support

Communication skills

Description du poste

Engineer I, IT User Supp (IT Support Desk Technician)

Job Category: Information Technology

Requisition Number: ENGIN023614

• Posted : October 14, 2026
• Full-Time

Locations

Showing 1 location

Description

Join UCTand be part ofthe fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence.This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success –join us today!

UCTis looking for a talentedEngineer I, IT User Suppto join us inChandler,AZ!

Essential Duties and Responsibilities:
As a key member of the UCT Information Technology Team, this position is responsible for all aspects of Information Technology Support Services including the administration and support of desktops, laptops, and communications hardware/software and office systems.

• Respond to requests for IT assistance via phone, internal ticketing system and email
• Excellent verbal and written communication
• Identify and elevate situations requiring urgent attention
• Diagnose and resolve hardware and software issues
• Assist with user training.
• Track and route problems, requests and document resolutions
• Rolls out hardware and software to ensure optimal deployment of resources
• Troubleshoot user reported software issues and assist in the successful resolution of those issues.
• Prioritize work and address multiple tasks concurrently

Required Qualifications/Skills:

• 3+years current experience in desktop support on a medium to large size network
• Understanding of Windows 2008/2019 Domain environment, Active Directory, servers, desktop systems and communications devices using current technologies
• Technically adept with experience or interest in supporting customers.
• Punctual and respectful of others' schedules and meet deadlines in a timely manner.
• Demonstrated knowledge of Microsoft office and desktop products.
• Demonstrated ability to support networked printers, photocopiers, scanners, and multifunction devices.
• Demonstrated knowledge of setting up remote access for users.
• Ability to manage priorities and expectations in a fast-paced environment.
• Highly organized team player.
• Ambitious, Goal Driven, and possess a Positive Attitude.

Desired Qualifications/Skills:

• Basic knowledge of physical Ethernet cabling
• Basic knowledge of ethernet networks

Ultra Clean Technology is proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.