Engineer Artificial Intelligence Application

academy; Town of Texas, Katy (WI, TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Academy is hiring for an AI Solutions Developer to build innovative AI agents and copilots using Microsoft Copilot Studio and Azure AI Studio. Candidates should have at least 4 years of experience in AI solution development, strong problem-solving skills, and a Bachelor's degree in a relevant field.

The role requires partnering with business stakeholders, designing agent instructions, and testing agent performance. Academy offers a collaborative work environment in a hybrid setting.

Qualifications

• 4+ years in AI solution development or application development.
• Training or experience in AI evaluation and knowledge grounding.
• Experience with Microsoft tools like Power Automate and SharePoint.

Responsibilities

• Build AI agents and copilots using Microsoft tools.
• Partner with stakeholders to clarify requirements.
• Test agent performance for usability and risks.

Skills

Understanding of prompt design

Ability to design conversation flows

Strong problem-solving skills

Familiarity with AI safety and data privacy

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft Copilot Studio

Azure AI Studio

Power Platform

Job description

Education

• Bachelor's degree in Computer Science, Information Technology, Data, Engineering, or a related field, or equivalent practical experience

• Microsoft Copilot Studio, Power Platform, Azure AI, or related Microsoft certification preferred

• Training or practical experience in prompt design, AI evaluation, knowledge grounding, or responsible AI preferred

Work Experiences

• 4+ years in AI solution development, automation, application development, data platforms, or enterprise technology

• Hands-on experience building AI agents, copilots, chatbots, workflow automations, or advanced digital assistants

• Experience with Microsoft Copilot Studio, Power Automate, Power Apps, SharePoint, Teams, Dataverse, or Azure AI

• Experience building internal tools for operations, human resources, IT, finance, supply chain, stores, or customer-facing teams preferred

• Retail or multi-site enterprise experience preferred

Skills

• Strong understanding of prompt design, knowledge grounding, and AI testing methods

• Ability to design agent instructions, conversation flows, prompts, knowledge grounding, actions, and escalation paths

• Comfort configuring approved knowledge sources such as SharePoint, Dataverse, SQL, ServiceNow, internal documents, and enterprise data

• Ability to work directly with business users and translate needs into practical AI solutions

• Strong problem-solving skills and comfort working in fast-moving, ambiguous environments

• Familiarity with Retrieval-Augmented Generation (RAG) patterns, Azure OpenAI, Microsoft Graph, APIs, enterprise search, AI safety, access controls, and data privacy preferred

Responsibilities

• Build AI agents, copilots, and assistant experiences using Microsoft Copilot Studio, Azure AI Studio, Power Platform, SharePoint, Teams, and related Microsoft tools

• Design agent instructions, conversation flows, prompts, knowledge grounding, actions, and escalation paths

• Configure approved knowledge sources such as SharePoint, Dataverse, SQL, ServiceNow, internal documents, and enterprise data

• Partner with business stakeholders to clarify requirements and convert use cases into working prototypes

• Test agent performance for accuracy, completeness, hallucination risk, usability, and business fit

• Improve agent quality through prompt refinement, knowledge tuning, evaluation frameworks, and user feedback

• Package successful prototypes into reusable templates, starter prompts, and build patterns

• Document agent configuration, data sources, known limitations, support model, and adoption guidance

• Support pilots, collect feedback, and iterate quickly toward production readiness

• Responsibilities may change; team members may be required to perform other duties as assigned

Physical Requirements & Attendance

• Acceptable level of hearing and vision to perform job duties

• Adhere to company work hours, policies, procedures, and rules governing professional staff behavior

• Regular office attendance is required

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.