Engineer 1

TPG Hotels & Resorts; Dedham (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurances

Disability Insurances

Supplemental Life Insurances

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Hotel discounts across TPG portfolio

Job summary

TPG Hotels & Resorts is seeking a Hotel Maintenance Engineer to perform preventative maintenance and basic repairs, ensuring safety and compliance across the property. You will inspect, troubleshoot, and repair mechanical, electrical, plumbing, and HVAC systems while responding to service calls and emergencies to protect guest safety.

You will collaborate with housekeeping and front desk to coordinate activities, address guest requests promptly, and uphold safety regulations and brand standards.

Qualifications

• High school diploma or equivalent; technical or vocational training in engineering or related field preferred.
• Previous experience in hotel maintenance or facilities management advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Problem-solving and troubleshooting skills.
• Physical fitness to perform lifting and operating equipment.
• Excellent communication and customer service orientation.
• Familiarity with safety regulations and protocols.

Responsibilities

• Perform preventative maintenance and basic repairs on building systems to keep operations smooth.
• Inspect mechanical, electrical, plumbing, and HVAC systems; identify issues and repair as needed.
• Respond to engineering service calls and emergencies promptly to ensure guest safety.
• Collaborate with housekeeping and front desk to coordinate maintenance activities.
• Address guest maintenance requests with professionalism and care.
• Adhere to safety standards and stay updated on industry best practices.

Job description

The Engineer performs interior and external preventative maintenance and basic repairs in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.

What you\'ll be doing

• Maintenance and Repairs:
• Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues.
• Perform repairs and maintenance tasks, including fixing leaks, replacing faulty components, and troubleshooting equipment failures.
• Ensure all building systems are operational and comply with safety regulations.
• Emergency Response:
• Respond promptly to emergency situations, such as power outages, water leaks, and fire alarms, and take appropriate actions to ensure guest and staff safety.
• Collaborate with other departments and emergency services to address critical situations effectively.
• Guest Services:
• Address maintenance requests from guests, promptly resolving issues to ensure their comfort and satisfaction.
• Interact professionally with guests while performing maintenance tasks in guest rooms or public areas.
• Safety and Compliance:
• Adhere to safety protocols, standards, and regulations to maintain a safe environment for guests and staff.
• Stay updated on industry best practices and safety guidelines.
• Communicate effectively with other hotel departments, such as housekeeping and front desk, to coordinate maintenance activities and ensure smooth operations.

Skills and Abilities

• High school diploma or equivalent; technical or vocational training in engineering or a related field is preferred.
• Previous experience in hotel maintenance, facilities management, or a similar role is advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Problem-solving skills and the ability to troubleshoot issues effectively.
• Physical fitness and ability to perform tasks that require lifting, bending, and operating equipment.
• Excellent communication skills and customer service orientation.
• Familiarity with safety regulations and protocols.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50lbs -- 100lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Behaviors

• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Functional Expert: Considered a thought leader on a subject
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.