Engineer

TPG Hotels and Resorts; Newport (RI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurances

Disability Insurances

Supplemental Life Insurances

Identity Theft Protection

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Amazing hotel discounts

Job summary

TPG Hotels and Resorts is seeking an Engineer to perform interior and external preventative maintenance and basic repairs in a hotel setting, ensuring safety and compliance with brand standards and regulations.

The engineer responds to service calls, collaborates with housekeeping and front desk, and maintains guest rooms and public areas while delivering reliable, guest-focused service. The role requires physical tasks and strong problem-solving skills.

Qualifications

• High school diploma or equivalent.
• Technical or vocational training in engineering preferred.
• Strong knowledge of mechanical, electrical, plumbing and HVAC systems.
• Problem-solving and troubleshooting abilities.
• Physical fitness for lifting and moving equipment.
• Excellent communication and guest-service orientation.
• Familiarity with safety regulations and protocols.

Responsibilities

• Perform routine inspections of mechanical, electrical, plumbing, and HVAC systems.
• Execute repairs and maintenance tasks, fix leaks, replace faulty components, troubleshoot equipment.
• Ensure all building systems are operational and compliant with safety regulations.
• Respond to maintenance service calls and emergencies to protect guest and staff safety.
• Collaborate with housekeeping and front desk to coordinate maintenance activities.
• Address guest maintenance requests promptly and professionally.

Skills

Troubleshooting & repair

Mechanical systems

Electrical systems

HVAC knowledge

Safety awareness

Customer service

Education

High school diploma or equivalent

Technical or vocational training in engineering

Job description

Job Overview

The Engineer performs interior and external preventative maintenance and basic repairs in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.

What You'll Be Doing

• Maintenance and Repairs:
  • Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues.
  • Perform repairs and maintenance tasks, including fixing leaks, replacing faulty components, and troubleshooting equipment failures.
  • Ensure all building systems are operational and comply with safety regulations.
• Emergency Response:
  • Respond promptly to emergency situations, such as power outages, water leaks, and fire alarms, and take appropriate actions to ensure guest and staff safety.
  • Collaborate with other departments and emergency services to address critical situations effectively.
• Guest Services:
  • Address maintenance requests from guests, promptly resolving issues to ensure their comfort and satisfaction.
  • Interact professionally with guests while performing maintenance tasks in guest rooms or public areas.
• Safety and Compliance:
  • Adhere to safety protocols, standards, and regulations to maintain a safe environment for guests and staff.
  • Stay updated on industry best practices and safety guidelines.
• Collaboration:
  • Communicate effectively with other hotel departments, such as housekeeping and front desk, to coordinate maintenance activities and ensure smooth operations.

Skills And Abilities

High school diploma or equivalent; technical or vocational training in engineering or a related field is preferred. Previous experience in hotel maintenance, facilities management, or a similar role is advantageous. Strong knowledge of mechanical, electrical, plumbing, and HVAC systems. Problem-solving skills and the ability to troubleshoot issues effectively. Physical fitness and ability to perform tasks that require lifting, bending, and operating equipment. Excellent communication skills and customer service orientation. Familiarity with safety regulations and protocols.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50lbs -- 100lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

Benefits vary by location.

Part-Time Benefits Also Available!

EEO/VET/DISABLED