Engineer 1

TPG Hotels & Resorts; New Orleans (LA); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Hotel discounts

Health, dental and vision

401(k) retirement plan

Paid time off

Job summary

TPG Hotels & Resorts is seeking an Engineer to perform interior and external preventative maintenance and basic repairs in a hotel setting. You will respond to engineering service calls, coordinate with hotel departments, and ensure guest safety and comfort through proactive maintenance.

The role emphasizes routine inspections of critical systems (M/E/P/HVAC), prompt emergency response, and strong customer service during interactions with guests in guest rooms or public areas.

Qualifications

• High school diploma or equivalent; technical training preferred.
• Experience in hotel maintenance or facilities management is advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Ability to troubleshoot issues and solve problems.
• Physical fitness for lifting and operating equipment.
• Excellent communication and guest service orientation.
• Familiarity with safety regulations and protocols.

Responsibilities

• Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues.
• Perform repairs and maintenance tasks, including fixing leaks and replacing faulty components.
• Respond to engineering service calls and emergencies; report issues to management.
• Ensure all building systems are operational and compliant with safety regulations.
• Address maintenance requests from guests and interact professionally in guest areas.
• Coordinate with other hotel departments to ensure smooth operations.
• Stay updated on industry best practices and safety guidelines.

Skills

High school diploma

Technical training

Hotel maintenance experience

M/E/P/HVAC knowledge

Problem solving

Physical fitness

Customer service

Safety regulations

Job description

The Engineer performs interior and external preventative maintenance and basic repairs in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.

What you'll be doing

• Maintenance and Repairs:
• Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues.
• Perform repairs and maintenance tasks, including fixing leaks, replacing faulty components, and troubleshooting equipment failures.
• Ensure all building systems are operational and comply with safety regulations.
• Emergency Response:
• Respond promptly to emergency situations, such as power outages, water leaks, and fire alarms, and take appropriate actions to ensure guest and staff safety.
• Collaborate with other departments and emergency services to address critical situations effectively.
• Guest Services:
• Address maintenance requests from guests, promptly resolving issues to ensure their comfort and satisfaction.
• Interact professionally with guests while performing maintenance tasks in guest rooms or public areas.
• Safety and Compliance:
• Adhere to safety protocols, standards, and regulations to maintain a safe environment for guests and staff.
• Stay updated on industry best practices and safety guidelines.
• Communicate effectively with other hotel departments, such as housekeeping and front desk, to coordinate maintenance activities and ensure smooth operations.

Skills and Abilities

• High school diploma or equivalent; technical or vocational training in engineering or a related field is preferred.
• Previous experience in hotel maintenance, facilities management, or a similar role is advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Problem-solving skills and the ability to troubleshoot issues effectively.
• Physical fitness and ability to perform tasks that require lifting, bending, and operating equipment.
• Excellent communication skills and customer service orientation.
• Familiarity with safety regulations and protocols.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50lbs -- 100lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.