Engineer

Tata Consultancy Services; Mount Laurel Township (NJ); On-site; USD 90,000 - 100,000; Full time

Job summary

Tata Consultancy Services is seeking an L3 Application Support Engineer in Mount Laurel Township, NJ. The role focuses on advanced production support for business-critical applications built with Java, Spring Boot, and Angular, emphasizing deep technical troubleshooting and permanent fix implementation.

The candidate will collaborate with development, infrastructure, and DevOps teams to ensure high availability and performance, participate in on-call shifts, and ensure adherence to SLAs and

Qualifications

• 6–10 years of relevant application support & development experience.
• Proficient with Java, Spring Boot, and Angular.
• Willing to work in rotational shifts and participate in 24x7 support when required.

Responsibilities

• Provide L3 production support for enterprise applications built with Java, Spring Boot, and Angular.
• Perform in-depth root cause analysis (RCA) for complex incidents.
• Debug issues across APIs, microservices, backend logic, and frontend components.

Skills

Java

Spring Boot

Angular

Shift work

Job description

Job Description

L3 Application Support Engineer

Technology Stack: Java, Spring Boot, Angular

Experience: 6–10 years (relevant application support & development experience)

Shift: Yes – may require rotational shifts

Job Summary

The L3 Application Support Engineer will provide advanced production support for business critical applications built using Java, Spring Boot, and Angular. This role focuses on deep technical troubleshooting, root cause analysis, and permanent fix implementation, working closely with development, infrastructure, and DevOps teams to ensure high availability and performance of applications.

Key Responsibilities

• Provide L3 production support for enterprise applications developed using Java, Spring Boot, and Angular.
• Perform in-depth root cause analysis (RCA) for recurring and complex incidents.
• Debug application issues related to APIs, microservices, backend logic, and frontend components.
• Analyze logs, stack traces, database issues, and performance bottlenecks.
• Implement bug fixes, patches, and minor enhancements in coordination with development teams.
• Support production deployments, releases, hotfixes, and post-release validations.
• Work with L2 support teams to guide issue triage and resolution.
• Ensure adherence to SLAs, incident management, and change management processes.
• Participate in on-call / rotational shifts as part of 24x7 support coverage.
• Maintain and improve support documentation, runbooks, and SOPs.
• Proactively identify stability, performance, and security improvements.

Salary Range: $90,000-$100,000 a year