Engagement Specialist

Barclay Specialist Care Ltd; Bethlehem (Northampton County); On-site; USD 60,000 - 80,000; Full time

Job description

A.I.M.E. (Apprenticeship, Internship, Mentorship, and Entrepreneurship) is dedicated to fostering career growth and entrepreneurial skills among young professionals. We provide a platform that combines practical experience with guided mentorship to prepare individuals for successful careers in various industries. Our mission is to cultivate the next generation of leaders and innovators.

Role Overview:

We are seeking an enthusiastic and organized Engagement Specialist volunteer to join our team. The ideal candidate is passionate about community building, member engagement, and providing excellent customer service. This position offers hands-on experience in engagement strategies, outreach, and event coordination, supporting the growth and retention of our member base.

Key Responsibilities:

• Member Engagement: Assist in developing and implementing strategies to engage and retain members.
• Communication: Serve as the primary point of contact for member inquiries, providing timely and professional responses.
• Database Management: Maintain and update the member engagement database, ensuring accurate and up-to-date records.
• Outreach: Conduct outreach to potential members through various channels, including email, phone, and social media.
• Event Coordination: Support the planning and execution of member events, workshops, and networking opportunities.
• Feedback Collection: Gather and analyze member feedback to identify areas for improvement and enhance member satisfaction.
• Reporting: Generate reports on engagement trends, metrics, and other relevant data.
• Collaboration: Work closely with the marketing and events teams to promote engagement opportunities and benefits.

Requirements:

• Skills:
  • Excellent interpersonal and communication skills.
  • Strong organizational and time management abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides).
  • Ability to handle multiple tasks and projects simultaneously.
  • Attention to detail and accuracy in data management.
  • Ability to work independently and collaboratively in a team environment.

Hours: Varies per week, hours are limited. Might include evenings and weekends for specific events.

Population Served: Families, Low-income communities, People with Disabilities, Women, Children and Youth.

Minimum Age: 15+ (with Adult), 18+ required.

Express Interest

Volunteers needed through 7/8/2025 | More than 100 spots remaining.

After expressing interest, the Opportunity Leader will contact you to confirm participation and provide directions for this opportunity.

Contact Information: Volunteer Center of the Lehigh Valley, 25 West 3rd Street, Bethlehem, PA 18015, 610-807-0336, [e-mail].