Engagement Manager (North Florida and Orlando)

Cochlear; United States; On-site; USD 70,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) matching

Paid Time Off

Tuition reimbursement

Employee Stock Purchase Plan

Job summary

A leading medical device company is seeking an Engagement Manager for the North Florida and Orlando territories. This role involves managing territory sales strategies, coordinating candidate educational events, and maintaining professional relationships. Ideal candidates should have strong sales acumen, a Bachelor's Degree, and be fluent in English and Spanish. A base pay range of $70,000 - $73,000 annually is offered, along with a competitive benefits package.

Qualifications

• 2–3 years of experience in sales or related field.
• Ability to lift a minimum of 30 lbs.
• Current and valid driver's license.
• Willingness to travel up to 60% of the time.

Responsibilities

• Support North Florida and Orlando territories.
• Manage strategic community relationships.
• Coordinate candidate educational events.
• Utilize tools for territory management.

Skills

Fluent in English and Spanish

Strong computer skills with Microsoft Office

Excellent written and verbal communication

Ability to work independently

Education

Bachelor's Degree or equivalent work experience

Tools

Salesforce

Job description

Overview

Engagement Manager (North Florida and Orlando) at Cochlear. This role supports the North Florida and Orlando territories and requires residence in the territory. Base pay range is $70,000.00/yr - $73,000.00/yr. Accepting applications until November 21, 2025.

Responsibilities

• This position will support the North Florida and Orlando territories for Cochlear and must live in the territory.
• Engagement Managers are embedded in the territory sales strategies as the expert of Cochlear products to candidates and professional partners. Demonstrate solutions to sell Cochlear\'s product portfolio through nurturing of candidates and product launches. Implement local consumer marketing and candidate nurture strategies to grow the market for Cochlear implantable technology. Plan and execute candidate growth events, develop strategic community relationships, and provide consumer support for professional partners. Manage, develop and inspire mentoring volunteers. Provide candidate communication via in-person, virtual, email, and/or phone. Explain device features and Cochlear services to drive brand choice. Report issues via the Cochlear complaint management system and follow up for B2B.
• Sales Acumen: identify market opportunities, understand customer needs, and generate sales. Build relationships in the territory with candidates, audiologists, surgeons, scheduling coordinators, and volunteers. Ensure sales activities comply with Cochlear policy and regulations. Maintain documentation for sales activities and customer interactions. Collaborate with B2B teammates to educate on products and develop relationships with schools, Deaf/Hard of Hearing programs, and audiologists. Coordinate and provide candidate educational events, evaluation days, and awareness events related to Cochlear devices. Provide market intelligence and competitive information to support sales strategies. Maintain a professional Cochlear Americas image.
• Business Acumen: manage territory expenses to budget; assist with quarterly strategic plans; submit territory information for monthly reports. Utilize tools such as Salesforce and related systems for territory management.

Key Requirements

• Bachelor\'s Degree or equivalent work experience
• 2–3 years of experience
• Ability to work independently with minimal supervision
• Ability to lift a minimum of 30 lbs
• Current and valid driver\'s license
• Willingness and ability to travel up to 60% of the time with overnight stays and weekends

Desired Skills

• Fluent in English and Spanish preferred
• Strong computer skills with Microsoft Office and web-based applications
• Ability to work in a fast-paced environment with multiple priorities
• Excellent written and verbal communication, presentation skills, and ability to tailor messaging to the audience
• Strong follow-through and accountability
• Collaborative approach, receptive to varied inputs
• Ability to identify solutions and challenge status quo
• Proven ability to work collaboratively across teams and at all organizational levels

Total Rewards

Target Salary Range/Rate: $70,000 - $73,000 based on experience, with a competitive annual commission opportunity. Benefit package includes medical, dental, vision, life and disability insurance; 401(k) matching with immediate vesting; Paid Time Off; tuition reimbursement; maternity and paternity leave; Employee Stock Purchase Plan; and pet insurance.

About Cochlear

Human needs have always been our inspiration. We are by our customers\' side through the hearing journey, helping people experience a life full of hearing. Our employees value the opportunity to make a difference by bringing Cochlear\'s mission to life.

Apply now by completing your online application. Visit our careers site at www.cochlear.us/careers.